Financial Transaction Manager
1 month ago
Nedbank seeks a seasoned Financial Transaction Manager to ensure the efficient processing of financial transactions. This role is responsible for managing risk within the bank, preventing financial loss by ensuring accurate calculations, and meeting stakeholders' expectations through adherence to Service Level Agreements.
About You:
This position requires a minimum of 2-3 years of experience in financial, risk, and process management environments. Relevant technical/professional knowledge includes administrative procedures and systems, banking knowledge, and governance, risk, and controls. Key behavioural competencies include building customer loyalty, earning trust, and decision making.
Key Responsibilities:
• Prevent financial loss by ensuring accurate calculations and capturing
• Action checks and balances of all payments made by reconciling all financial reports and bank statements on a regular basis
• Meet stakeholders expectations by ensuring agreed Service Level Agreements (SLA's) are adhered to
• Provide customer satisfaction and feedback by investigating and resolving outstanding queries/complaints within the agreed time frames
• Build and maintain stakeholder relationships by meeting SLA's, providing feedback and taking corrective action where appropriate
• Ensure accurate financial transactions by reconciling bank/impersonal accounts according to policies and procedures
• Clear any unreconciled items by investigating and noting follow up if unresolved for audit trail purposes
• Ensure work is completed to plan by taking ownership and accountability for tasks and activities
• Check daily volumes and report irregularities in the work flow
• Contribute to process enhancements by identifying opportunities for improvement
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing with team
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies
• Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.
Salary: The estimated annual salary range for this position is R700,000 - R1,000,000, based on market standards and the level of experience required.
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