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Information Technology Specialist
2 months ago
The Imizizi company is seeking a skilled Operations Support Professional to join their team. As an Operations Support Professional, you will be responsible for delivering IT operations support services to ensure seamless business operations.
Key Responsibilities:
- Deliver IT operations support services to resolve production issues
- Provide strong analytical and problem-solving skills to troubleshoot IT system issues
- Monitor IT system error messages and process accordingly
- Provide guidance throughout the Incident management processes
- Initiate the IT escalation process, when required
Requirements:
- Diploma or Degree in Information Technology
- 2 – 3 years experience in a IT support role
- Must be fluent in German
Work Environment: The Operations Support Professional will be part of a team providing 24 x 7 x 365 support.
