Technology Solutions Specialist
2 weeks ago
Software Analyst Role Overview
We are seeking a skilled Software Analyst to join our team at AGC Recruitment Pty Ltd in Pretoria East. This is an exciting opportunity for a talented professional to provide business solutions tailored to meet clients' needs.
About the Job
The ideal candidate will work closely with a dynamic team to analyze business requirements, determine system feasibility, and recommend improvements. Key responsibilities include identifying technological solutions to business problems, defining project requirements, and developing solutions.
Job Description
- Analyze business requirements to determine system feasibility and recommend improvements.
- Identify and recommend possible technological solutions to business problems.
- Define project requirements and develop solutions.
- Plan and facilitate user design sessions.
- Document interaction with business.
- Facilitate knowledge transfer by presenting results of all analysis and deliverables to project teams.
- Document decisions and supporting reasons for actions made at each design meeting.
- Identify and communicate project and design risks.
- Manage tasks according to prescribed project priorities and provide progress reports on projects.
- Responsible for creation or review of user documentation for assigned projects.
- Provide regular progress reports and updates on tasks and job estimates to supervisor and project management as necessary.
- Produce ad-hoc SQL/database queries.
- Provide support for business needs by running custom reports.
- Troubleshoot software applications and document technical resolutions for research tickets.
- Handle tough technical problems and data issues.
- Provide post-implementation support.
- Test new releases of software to ensure they meet customer needs.
- Perform research to identify new technology solutions for future problems.
- Maintain database integrity by creating backup copies and performing regular maintenance tasks such as updating security permissions or removing obsolete data.
Required Skills and Qualifications
- Elicit and document functional requirements, write specifications, use cases, and design user interfaces for applications.
- Possess working knowledge of software technology, computer programming experience, and broad business knowledge.
- Demonstrate positive attitude under high pressure and stressful situations.
- Adapt readily to change.
- Strong problem-solving and analytical skills.
- Highly organized with ability to manage teams, resources, processes, and time to achieve target result within stipulated timeframe.
- Communicate effectively both orally and in writing.
- Serve as liaison between software developer and end-user, possess strong interpersonal skills to manage relationship with both parties.
- Self-motivated with ability to work independently as well as in team-oriented environment.
- Advanced computer skills, including proficiency with MS Office applications, Windows, MS SQL for developing ad-hoc queries.
- Excellent attention to detail for high degree of consistency and accuracy.
- Collaborate with cross-functional team to deliver solutions.
Benefits and Compensation
This role offers a competitive salary range of R350,000 - R450,000 per annum, depending on experience, plus additional benefits including opportunities for career growth and professional development.
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