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Service Delivery Manager

2 months ago

Randburg, Gauteng, South Africa ZEISS Group Full time
Job Summary

We are seeking a highly skilled and experienced Service Delivery Manager to join our team at ZEISS Group. As a key member of our service team, you will be responsible for delivering exceptional service to our customers, driving business growth, and leading a team of technical service professionals.

Key Responsibilities
  1. Maintaining Customer Relationships
  2. Cost Estimation and Management
  3. Technical Support and Service Delivery
  4. Sales and Revenue Growth
  5. Team Leadership and Development
  6. Strategic Planning and Implementation
  7. Quality Improvement and Assessment
  8. Problem-Solving and Decision-Making
Requirements
  1. Minimum 10 Years of Experience in service management, with at least 5 years of managerial experience in a multinational company
  2. Solid Experience in managing service revenue in a multinational company
  3. Excellent English Communication Skills
  4. Project Management Experience
Preferred Qualifications
  1. Bachelor's Degree in a relevant field
  2. MBA preferred
What We Offer

As a Service Delivery Manager at ZEISS Group, you will have the opportunity to work with a talented team, drive business growth, and develop your skills and expertise. We offer a competitive salary, benefits package, and opportunities for professional development.