Human Resources Manager

1 month ago


Cape Town, Western Cape, South Africa CallForce Full time
Job Description

We are seeking a highly skilled Human Resources Manager to join our team at CallForce.

About Us

At CallForce, we strive to create a positive and collaborative work environment that fosters employee growth and success.

We are committed to delivering exceptional results and exceeding our clients' expectations through innovative solutions and expert service.

Job Summary

The successful candidate will be responsible for leading HR functions, including recruitment, onboarding, training, employee relations, and compliance.

Key Responsibilities:
  • Recruitment and Staffing:
    • Collaborate with hiring managers to identify staffing needs and develop job descriptions.
    • Source, screen, and interview candidates for senior-level positions.
    • Conduct reference checks and background screenings.
    • Manage the end-to-end recruitment process, including offer letters and onboarding.
  • Onboarding and Training:
    • Design and implement onboarding programs for employees.
    • Ensure new hires have access to necessary resources and tools for success.
  • Employee Relations:
    • Address employee inquiries, concerns, and conflicts in a timely and professional manner.
    • Promote a positive and inclusive work environment.
    • Conduct exit interviews and analyze data to identify areas for improvement.
  • Performance Management:
    • Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.
    • Recognize and reward exceptional performance.
    • Identify opportunities for coaching and development.
  • Compliance and Policy Enforcement:
    • Ensure compliance with HR policies, labor laws, and regulations.
    • Monitor attendance, leave requests, and timekeeping.
    • Investigate and resolve issues related to employee conduct and performance.
  • Data Management:
    • Maintain accurate and organized employee records.
    • Generate HR reports and analyze data to inform decision-making.
    • Keep up-to-date records of training and certifications.


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