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Business Development Representative

1 week ago

Durban, KwaZulu-Natal, South Africa Pronel Personnel Full time

Our client, an international company based in South Africa's KwaZulu-Natal region, is seeking a dynamic sales representative to drive business growth and revenue expansion.

About the Role
  • The successful candidate will be responsible for managing key accounts within the organization and acting as a liaison between manufacturing facilities, customers, and company management.

Foster strong professional relationships with customers and consistently improve their satisfaction and retention by:

  • Acquiring new customers through lead generation and outreach initiatives
  • Researching customers' individual or business purchasing needs
  • Serving existing customers by optimizing current purchase plans
  • Adjusting sales tactics based on new insights in the field
  • Informing management of customer purchase actions
  • Maintaining monthly and bi-monthly minimum targets
  • Conducting market research and monitoring competitor activity
  • Providing proactive recommendations to customers
  • Maintaining documentation of customer contact and account updates
  • Meeting or exceeding monthly/annual sales targets
  • Submitting weekly call reports and monthly sales reports
  • Coordinating regional sales strategy and execution with the marketing department
  • Understanding and promoting company product and service programs
  • Obtaining deposits and payments from cash customers
  • Developing joint strategies that are mutually beneficial to customers and the company
  • Keeping customers informed of order status from receipt to end-stage production
  • Liaising with existing customers to identify new business opportunities and ensure they understand company products and services
  • Reporting on changes and trends in the market and competitor activities
  • Managing customer relationships and proactively contacting them to maintain high service levels and identify further opportunities
  • Negotiating price increases on an annual basis
  • Processing order claims and raising Customer Complaint Forms
  • Maintaining thorough knowledge of company product quality standards and ensuring adherence to quality procedures at all times
  • Coordinating collections and deliveries of orders with relevant transporters
Key Skills and Qualifications
  • Excellent communication skills
  • Active listening skills
  • Persuasive skills
  • Self-motivation and proactivity
  • Problem-solving skills
  • Negotiation skills
  • Professionalism and presentability
  • Proficient computer skills
  • Matric/Sales Diploma

We offer a basic salary, car allowance, and competitive commission structure. If you believe you have what it takes, please apply.