IT Sales Person

4 weeks ago

Durban, KwaZulu-Natal, South Africa KJT Information Technology Full time
The IT Salesperson is responsible for driving revenue growth by identifying, prospecting, and securing new business opportunities within the information technology (IT) sector. This role demands an in-depth understanding of technology products and services, the ability to engage with both technical and non-technical stakeholders, and a strong focus on customer relationship management. A successful candidate will be passionate about sales, possess a strategic mindset, and have the technical aptitude to discuss complex IT solutions in a clear, customer-friendly manner.

Key Responsibilities:
1. Prospecting and Lead Generation:
Actively identify potential clients through a combination of outbound sales efforts (cold calling, email campaigns, networking events) and inbound leads.
o Leverage various sales tools, including CRM software and social media platforms like LinkedIn, to track and manage leads.
Conduct research on potential clients to understand their business needs and tailor sales pitches accordingly.
Develop and maintain a healthy pipeline of prospects to meet sales targets.
Cold calling potential customers
2. Customer Engagement & Relationship Building:
Initiate contact with key decision-makers within target companies to discuss their IT needs and how the company's offerings can provide solutions.
Develop and nurture long-term relationships with existing clients to ensure repeat business and upselling opportunities.
Attend client meetings (virtual or in-person) to present products, understand customer pain points, and suggest appropriate solutions.
3. Sales Presentations & Product Demos:
Deliver compelling sales presentations to potential clients, demonstrating the benefits and features of the company's IT products or services.
Conduct product demonstrations and technical walkthroughs for both technical and non-technical stakeholders.
Tailor sales presentations to address specific client needs, positioning the company's solution as the best fit.
4. Proposal Creation & Negotiation:
Collaborate with internal teams (technical, marketing, product) to create tailored proposals, quotes, and contracts.
Handle pricing negotiations with clients, ensuring that the deal is mutually beneficial and aligned with company margins.
Manage the closing process, ensuring that all contractual obligations are met and that the sale is finalized smoothly.
5. Market and Product Knowledge:
Stay informed about industry trends, emerging technologies, and competitor products to maintain a competitive edge.
Continuously expand knowledge of the company's product suite, ensuring the ability to present technical specifications and solutions in a clear, digestible manner.
Collaborate with product development and marketing teams to share insights about customer preferences and market needs.
6. Sales Reporting & Forecasting:
Maintain accurate records of sales activities, interactions, and progress within the CRM system.
Provide regular reports to management on sales progress, opportunities, and forecasted revenue.
Achieve monthly, quarterly, and annual sales targets as outlined by management.
7. Customer Support & After-Sales Service:
Provide ongoing support to clients post-sale, ensuring customer satisfaction and addressing any issues or concerns that arise.
Work closely with the customer support and technical teams to resolve any product-related challenges.
Identify upsell and cross-sell opportunities within existing client accounts.

Key Skills & Qualifications:
1. Sales Skills:
Proven experience in sales, ideally within the IT or technology sector.
Strong negotiation, closing, and objection-handling abilities.
Excellent communication and presentation skills, with the ability to articulate complex technical concepts to a non-technical audience.
2. Technical Aptitude:
A deep understanding of IT products and services, such as software, hardware, cloud solutions, cybersecurity, networking, and enterprise solutions.
Ability to quickly learn and adapt to new technologies and product offerings.
Familiarity with IT industry trends, challenges, and competitive landscape.
3. Relationship Management:
Excellent interpersonal skills with a focus on building trust and rapport with clients.
Ability to handle customer objections and turn them into opportunities.
A client-centric approach to sales, with a strong emphasis on delivering value and solving client problems.
4. Organizational & Analytical Skills:
Strong organizational skills to manage multiple leads, sales cycles, and ongoing client interactions.
Analytical mindset to assess client needs, market opportunities, and sales data.
5. Software Proficiency:
Experience with CRM systems (e.g., Salesforce, HubSpot) and sales tools (e.g., LinkedIn Sales Navigator, Outreach, or similar platforms).
Proficiency in Microsoft Office Suite, including Excel for reporting and analysis.
6. Education & Experience:
2-5 years of sales experience in IT or technology-related industries (preferred).

Personal Attributes:
Proactive & Self-Motivated: Ability to work independently, take initiative, and consistently drive results.
Problem-Solver: Strong critical thinking skills to understand client needs and offer the best IT solutions.
Adaptability: Ability to adjust to changing market conditions and client requirements.
Team Player: Collaborative mindset, willing to work with cross-functional teams to meet client and company objectives.

Working Conditions:
Full-time position
Occasional travel required for in-person meetings, conferences, or client visits.

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