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Account Manager Lead

2 weeks ago

Durban, KwaZulu-Natal, South Africa Keller Executive Search Full time

Job Overview

\

This dynamic position drives operational excellence in our growing organization. As a Client Relationship Specialist, you will thrive in a fast-paced environment, excel in relationship building, and support partnership development with significant opportunities for growth.

\Key Responsibilities:\
  • Engage with potential clients to understand their needs and align them with our solutions.
  • Use CRM (HighLevel and ClickUp) to track and manage data effectively.
  • Collaborate with the operations team to ensure seamless workflow.
\Operational Support:\
  • Assist in process improvement initiatives to enhance efficiency.
  • Review sales call recordings and videos to evaluate performance.
\Customer Success Monitoring:\
  • Track and analyze customer success metrics.
  • Provide regular reports on customer success metrics to management.
\

Requirements:

\
  • Outgoing Personality: An extroverted individual who excels in building relationships.
  • Tech-Savvy: Proficient with modern software tools and quick to adapt to new technologies.
  • Excellent Communicator: Strong verbal and written communication skills.