Delivery Services Manager
4 days ago
Key Responsibilities:
This Delivery Services Manager role requires a highly organized individual who can manage multiple tasks simultaneously and prioritize effectively. The ideal candidate will have excellent leadership skills, with the ability to motivate and guide a team towards achieving company goals.
Main Responsibilities- Delivery Operations: Oversee the daily delivery operations, ensuring that all deliveries are made on time and to the customer's satisfaction.
- Team Performance: Evaluate team performance, identifying areas for improvement and implementing changes to increase efficiency and productivity.
- Customer Relations: Build and maintain strong relationships with customers, responding promptly to their queries and resolving any issues that may arise.
- Process Improvement: Analyze and improve delivery processes to reduce costs and increase efficiency.
- Vehicle Maintenance: Ensure that all company vehicles are properly maintained, with regular checks and maintenance schedules in place.
- Leadership Experience: Proven experience in a supervisory or management role, with a track record of success in leading a team.
- Logistics Knowledge: Strong knowledge of logistics software and tracking systems, with the ability to analyze data and make informed decisions.
- Customer Focus: Excellent customer service skills, with the ability to build and maintain strong relationships with customers.
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