Delivery Services Manager

4 days ago


Durban, KwaZulu-Natal, South Africa North Coast Labour Consultants Cc Full time

Key Responsibilities:

This Delivery Services Manager role requires a highly organized individual who can manage multiple tasks simultaneously and prioritize effectively. The ideal candidate will have excellent leadership skills, with the ability to motivate and guide a team towards achieving company goals.

Main Responsibilities
  1. Delivery Operations: Oversee the daily delivery operations, ensuring that all deliveries are made on time and to the customer's satisfaction.
  2. Team Performance: Evaluate team performance, identifying areas for improvement and implementing changes to increase efficiency and productivity.
  3. Customer Relations: Build and maintain strong relationships with customers, responding promptly to their queries and resolving any issues that may arise.
  4. Process Improvement: Analyze and improve delivery processes to reduce costs and increase efficiency.
  5. Vehicle Maintenance: Ensure that all company vehicles are properly maintained, with regular checks and maintenance schedules in place.
Essential Qualifications
  1. Leadership Experience: Proven experience in a supervisory or management role, with a track record of success in leading a team.
  2. Logistics Knowledge: Strong knowledge of logistics software and tracking systems, with the ability to analyze data and make informed decisions.
  3. Customer Focus: Excellent customer service skills, with the ability to build and maintain strong relationships with customers.


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