Head of Customer Service Delivery

About the Job:We are seeking a highly skilled and experienced IT Operations Manager to join our team at MANCOSA. The successful candidate will be responsible for overseeing the day-to-day operations of the IT department, ensuring the smooth functioning of all systems and processes.Key Responsibilities:Manage and maintain IT infrastructure, including...

Job Overview:The Customer Experience Head will be responsible for ensuring customer satisfaction by delivering in full and on time. This role involves managing the warehouse to operate within standard operating procedures, resolving customer complaints and queries, and establishing strong customer relationships.Key Responsibilities:Ensure accurate delivery...

These jobs were popular with other job seekersThe successful candidate will report to the Business Unit Manager and act as a custodian of relationships both internally within the company, and externally with and between customer support teams and vendors. The Service Delivery & Project Manager plays a critical role in the co-ordination and delivery of...

Key Responsibilities:This Delivery Services Manager role requires a highly organized individual who can manage multiple tasks simultaneously and prioritize effectively. The ideal candidate will have excellent leadership skills, with the ability to motivate and guide a team towards achieving company goals.Main ResponsibilitiesDelivery Operations: Oversee the...

RELX INC is looking for an experienced Service Delivery and Improvement Professional to join our team.In this role, you will be responsible for delivering high-quality services to customers while continuously improving the service delivery process.This involves working closely with stakeholders to understand customer needs, designing and implementing process...

About Our Culture at InsphiredWe pride ourselves on being a dynamic and forward-thinking organisation that values innovation, teamwork, and customer satisfaction. The ideal candidate will be an experienced operations professional with a passion for driving business results and improving processes.Job SummaryThe Head of Operations will play a critical role in...

A position has become available for a Head - Technology Shared Services to join our dynamic team.The purpose of the Head: Technology Shared Services role is to lead and transform the technology capability into a comprehensive technology shared service underpinned by a service delivery mindset. With a focus on building technology shared service maturity,...

About the RoleWe are seeking an experienced Service Delivery Supervisor to join our team at Health Systems Trust. As a key member of our operations team, you will be responsible for managing a team of service colleagues to deliver high-quality services to our customers.Key Accountabilities:Manage and administer records accordingly, ensuring accurate...

Fearless advocates for exceptional customer experiences, FIREFLY is hiring a GSOC Service Delivery Coordinator to spearhead the coordination of service delivery processes and workflows.About YouWe're seeking someone with a proven track record of collaborating with diverse stakeholders, fostering open communication, and driving results-oriented...

About UsDiscovery Limited aims to improve the health and well-being of individuals and communities.We are seeking skilled professionals who share our commitment to delivering exceptional customer service.Job DescriptionAs a Contact Centre Consultant, you will be responsible for:Servicing customers through multiple channels, ensuring timely resolution of...

Role OverviewWe are looking for a highly skilled Managed Services Architect to join our team. As a key member of our team, you will be responsible for designing and implementing complex managed service solutions that meet client requirements.Some of your key responsibilities will include:Designing complex managed service solutions to meet client requirements...

Telebest invites applications for a skilled Branch Administrator to join our team in Richards Bay. This role offers an exciting opportunity to work in a dynamic environment and contribute to the success of our branch.Job Description:Customer Service: Address customer inquiries, resolve issues, and provide exceptional service.Logistics Management: Coordinate...

Business Segment: Archived_01_Business & Commercial ClientsTo be accountable for the delivery of all specialised sectors (i.e. Public Sector, Agribusiness, Franchising, Africa China Banking, and Shari'ah Banking) and the provision of specialised solutions (e.g., Leveraged and Acquisition Finance (LAF), Structured Working Capital Finance (SWCF), Commercial...

About the CompanyThe Liberty Group South Africa is a leading provider of technology solutions to clients across various industries. We seek to employ a Technology Service Delivery Expert who will be responsible for delivering exceptional customer service and ensuring that clients' needs are met.The ideal candidate will have a strong background in IT support,...

Direct message the job poster from Hypercheck Pty LtdHEAD OF DEPARTMENT - HUMAN RESOURCES at HYPERCHECK PTY LTDThe HYPERCHECK Group has an opportunity for a HEAD OF DEPARTMENT - FRESH based at their Head Office in DurbanRole OverviewThe Head – Fresh is responsible for overseeing all operations within the fresh foods department, including but not limited to...

Direct message the job poster from Hypercheck Pty LtdHEAD OF DEPARTMENT - HUMAN RESOURCES at HYPERCHECK PTY LTDThe HYPERCHECK Group has an opportunity for a HEAD OF DEPARTMENT - FRESH based at their Head Office in Durban.Role OverviewThe Head – Fresh is responsible for overseeing all operations within the fresh foods department, including but not limited...

We are looking for a Head of Business and Services Growth who can drive business growth, inspire innovation, and deliver exceptional results.As a senior leader, you will be responsible for developing and implementing business strategies that drive growth, innovation, and profitability.Key responsibilities include conducting market research on customer needs...

Job OverviewThis is a great opportunity for a Customer Service Associate to join our team at The Body Shop Cornubia. As a Customer Service Associate, you will be responsible for delivering exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.Key Responsibilities:To create an...

Customer Service Representative - Durban (Halfway)Listing reference: track_001276Listing status: OnlineApply by: 11 September 2024Position summaryJob category: Customer ServiceLocation: DurbanContract: PermanentRemuneration: Market RelatedEE position: NoIntroductionTRACKER requires the services of a Representative: Customer Services for the KZN region to...

The roleWe are seeking an experienced and results-driven Head of Operations to oversee our contact centre operations at our site in Umhlanga, Durban. The ideal candidate will lead and manage the operational teams to support our clients across multiple industry verticals. The Head of Operations will ensure efficiency, productivity and exceptional CX delivery...