Service Delivery Manager

1 day ago


Durban, KwaZulu-Natal, South Africa Dis-Chem Pharmacies Full time

Job Description

The Field Service Manager is responsible for overseeing the field service team and ensuring the successful delivery of our services. This role requires a strong leader with excellent communication and problem-solving skills.

Key Responsibilities

  • Develop and implement effective field service systems and processes to ensure optimum operation of the department.
  • Manage and coordinate activities related to human resources, training, finances etc.
  • Assist franchisee, where needed, with performance management and disciplinary procedures in store.
  • Drive store compliance and ensure operational standards and procedures are adhered to by franchisee.

Requirements

  • Grade 12 – Matric or Senior Certificate and relevant Sales / Marketing / Ops diploma.
  • 5 – 8 years' experience in a similar environment.

Advantageous

  • Experience in managing a team and pharmacy environment.


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