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Business Relationship Manager

1 week ago

Centurion, Gauteng, South Africa Redember Full time

Red Ember Recruitment is a leading recruitment agency in South Africa, focused on delivering exceptional talent solutions to our clients.

Job Description:

We are seeking a highly skilled Client Relationship Manager to join our team in Centurion. In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.

  1. Visit Clients Regularly: Physically visit existing clients to discuss their accounts, provide support, and identify opportunities for growth.
  2. Address Client Queries: Assist clients with general queries or concerns they may have, providing timely and effective solutions.
  3. Implement Accounts: Work closely with clients to implement their accounts, including event setups, reports, contact details, and other administrative tasks.
  4. Communicate New Launches: Keep clients informed of new launches and products, highlighting the benefits and value proposition.
  5. Manage Client Accounts: Proactively manage client accounts to ensure they are happy and satisfied with our services.
  6. Escalate Urgent Matters: Escalate any urgent or serious matters to management, ensuring prompt attention and resolution.