Database Solutions Specialist

4 days ago


Cape Town, Western Cape, South Africa Careerline Recruitment Full time
About the Role
As a highly skilled Oracle Techno Functional Developer, you will play a critical role in supporting the smooth operation of our business applications. Your primary responsibility will be to provide technical and functional solutions, as well as end-user support, through the implementation, maintenance, and upgrade of company Oracle E-Business Suite applications.

Main Responsibilities
  • You will provide functional support to end-users of Oracle Flexcube, responding to their inquiries and resolving issues promptly and efficiently.
  • Your role will involve configuring and maintaining Oracle Flexcube settings and parameters to align with business requirements, as well as implementing changes to the system based on business process improvements or regulatory changes.
  • You will investigate and resolve functional issues reported by users, working closely with technical teams to ensure minimal disruption to business operations.
  • Additionally, you will take regular backups of Oracle Flexcube databases and associated configurations, developing and implementing backup and recovery strategies to safeguard critical data.
  • Staying up-to-date with Oracle Flexcube updates, patches, and new releases will be essential, as will planning and executing system upgrades and applying patches to ensure system reliability and compliance.
  • A key aspect of your role will be to maintain comprehensive documentation of Oracle Flexcube configurations, changes, and troubleshooting procedures, as well as documenting support activities, including issue resolution steps and user communication.
  • You will conduct training sessions for end-users to enhance their understanding of Oracle Flexcube functionalities and prepare and update training materials to reflect changes and improvements.
  • Managing the Oracle support ticket system, including logging, tracking, and prioritizing support tickets, as well as collaborating with Oracle support services to escalate and resolve critical issues, will also be part of your responsibilities.
  • Finally, you will develop and generate reports and analytics within Oracle Flexcube to meet business reporting requirements, customizing reports as needed and assisting users in extracting meaningful insights.


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