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IT Solutions Specialist

2 weeks ago


Cape Town, Western Cape, South Africa Communicate Recruitment Full time

At Communicate Recruitment, we're seeking a talented IT Solutions Specialist to join our team. Job Summary:

We're looking for an experienced professional to provide expert technical support and troubleshooting services.

Key Responsibilities:

  • Implement and maintain software updates, APIs, and system patches to ensure platform stability
  • Monitor system performance and take proactive measures to prevent issues
  • Collaborate with cross-functional teams to resolve incidents and improve operational efficiency
  • Deliver exceptional customer service by meeting SLA commitments and fostering strong relationships

Requirements:

  • A postgraduate degree or equivalent experience in IT or a related field
  • Proficiency in SQL/PostgreSQL with at least 2 years' database experience