IT Solutions Specialist

3 days ago

Cape Town, Western Cape, South Africa Sanlam Limited Full time

Sanlam Limited brings together leading experts and respected financial services companies to meet clients' investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries, and pride ourselves on our superior products and solutions and high-quality service.

As an IT Solutions Specialist, you will play a pivotal role as a problem solver and visionary, facilitating business change within an agile environment as part of the End-to-End Analysis Competency. Your primary responsibilities include defining, researching, and exploring existing and future technologies to design and manage system requirements for Glacier projects.

Key Responsibilities

The IT Solutions Specialist will be responsible for:

  1. Defining and Researching: Define and research existing and future technologies to design and manage system requirements for Glacier projects.
  2. Fostering Collaboration: Foster positive connections with stakeholders, including business owners, product owners, development teams, trainers, and users.
  3. Providing Insights: Serve as a trusted advisor, providing insights on optimal solutions for business problems or initiatives.
  4. Leading Workshops: Lead work-sessions, database design, and solution workshops to gather information and finalize requirements.
  5. Documenting Requirements: Clearly identify and document system functional and non-functional requirements in an easily understandable manner.
  6. Creating Models and Diagrams: Create data, activity models, component flow, functional decomposition, and data flow diagrams using tools like Enterprise Architect and Confluence.
  7. Enforcing Best Practices: Document and enforce best practices, standards, and guidelines to ensure solutions align with group architecture principles.
  8. Addressing Non-Functional Requirements: Address system characteristics such as security, performance, maintainability, scalability, usability, and reliability in product design.
  9. Presenting Solutions: Demonstrate solutions through walk-throughs and prototyping to analysts, project managers, architects, development teams, and testers, aiding in story estimations and prioritization.
  10. Overseeing Implementation: Oversee the implementation, testing, and deployment of solutions.
  11. Assisting Business Transition: Assist in business transitions by transferring knowledge to users, trainers, and peers.
  12. Enhancing Analysis Framework: Continuously research, develop, improve, and implement the analysis framework.
  13. Providing Ongoing Support: Provide ongoing support to both business and IT post-implementation.
  14. Collaborating with Agile Teams: Collaborate with an agile team using the scrum framework.
  15. Mentoring and Coaching: Guide and support other business and systems analysts.
  16. Taking Initiative and Innovating: Proactively explore new technologies and foster innovation to enhance solutions and processes.

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development, and achieving great things. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

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