Retail Store Operations Manager

2 days ago


Cape Town, Western Cape, South Africa BOSS Consult Full time

We are seeking a motivated and experienced Retail Store Operations Manager to lead our team in Noordhoek, South Africa. The ideal candidate must have previous experience in clothing retail and be able to start immediately.

Key Responsibilities:

  • Oversee daily store operations to maintain a high standard of customer service.
  • Lead and manage a team of sales associates, providing training and support to enhance their skills and productivity.
  • Maintain inventory levels and ensure timely stock replenishment to meet customer demand.
  • Conduct regular performance evaluations and provide constructive feedback to help team members grow professionally.
  • Implement visual merchandising standards to create an engaging shopping experience for customers.
  • Monitor sales performance and develop strategies to meet or exceed sales targets, driving business growth and revenue.
  • Ensure compliance with company policies and procedures, including health and safety regulations, to safeguard employees and customers.
  • Address and resolve customer complaints in a professional manner, upholding the brand's reputation and values.

Requirements:

  • A minimum of 2 years' experience in clothing retail is mandatory.
  • Strong leadership and communication skills are essential to motivate and guide the team.
  • The ability to work flexible hours, including weekends and holidays, is required to accommodate customer needs.
  • Residing within 25 km of Noordhoek is necessary due to the nature of the role.
  • Having a reliable vehicle is beneficial for traveling between stores and locations.

This role offers a competitive salary of R6,000 - R7,500 per month, depending on experience, plus benefits such as career development opportunities, a supportive work environment, and a chance to work with a dynamic team in the fashion industry. If you are a driven and ambitious individual looking for a challenging role, please apply.



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