Golf Operations Manager
7 days ago
Job Summary: We are seeking a highly skilled Golf Operations Manager to oversee the daily operations of our golf department. The successful candidate will be responsible for ensuring the smooth running of all golf-related activities, including staff supervision, equipment maintenance, and customer service.
Key Responsibilities:
- Departmental Oversight: Supervise and coordinate the activities of golf department staff, including porters, caddies, starters, and marshals.
- Equipment Maintenance: Liaise with the workshop to ensure routine maintenance checks on golf carts, schedule major servicing and repairs, and maintain the cleanliness and organization of the cart barn.
- Customer Service: Ensure that all customers receive excellent service, including the setup and maintenance of the driving range, and the provision of necessary accessories.
- Staff Management: Schedule staff to ensure optimal use of resources, manage time sheets, and ensure that staff are using correct dialogue and dress codes.
- Marshalling and Discipline: Assist course marshals with marshalling and enforce club rules and regulations on and off the course.
- Radio Communication: Manage and maintain the two-way radio system and procedures.
- Store Room and Equipment Management: Manage the club store room, club fitting centre, and hire equipment, ensuring that all equipment is in good working order.
- Security Liaison: Liaise with security on matters related to outside operations.
Additional Responsibilities:
- General Administration: Provide administrative support to the golf director, including reporting and data entry.
- Discipline and Enforcement: Enforce club rules and regulations, monitor play on the golf course, and ensure that all staff are aware of and adhere to etiquette guidelines.
- Special Events: Assist with special events, including input for the golf club newsletter and projects assigned by the golf director or committee.
Requirements: The successful candidate will have a strong background in golf operations, excellent communication and leadership skills, and the ability to work effectively in a fast-paced environment.
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