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Retail Store Manager

2 months ago

Cape Town, Western Cape, South Africa RFO Full time

**Job Summary:**

RFO is seeking a highly motivated and experienced Store Manager to lead our retail operations. As a key member of our team, you will be responsible for driving sales growth, managing store expenses, and ensuring exceptional customer service.

**Key Responsibilities:**

  • Develop and implement strategies to drive sales growth and achieve targets
  • Manage store expenses, including inventory control and shrinkage reduction
  • Lead and develop a high-performing team, including recruitment, training, and performance management
  • Execute in-store merchandising strategies and standards to drive sales and customer engagement
  • Ensure customer satisfaction by delivering exceptional customer service and resolving customer complaints

**Requirements:**

  • Matric Certificate or equivalent
  • Proven experience in retail management, with a focus on sales growth and customer service
  • Strong leadership and team management skills
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Relevant qualifications or certifications in retail management or a related field

**Preferred Qualifications:**

  • Candidates from designated groups in terms of the Employment Equity Act will be given preference