Client Service Representative
1 month ago
- Key Responsibilities:
• Resolve customer queries.
• Promote and sell internet, cable and fibre services to clients.
• Understand customer needs and recommend appropriate products and services.
• Provide accurate information about pricing, features, and promotions.
• Handle customer objections and concerns effectively.
• Meet or exceed monthly sales targets and key performance indicators (KPIs).
• Maintain a high level of product knowledge to effectively communicate benefits to customers.
• Ensure all customer interactions are logged and updated in CRM system.
• Collaborate with team members and share best practices to achieve collective goals. - Requirements:
• 1 year previous experience in a call centre in Inbound Sales/Outbound sales/ Customer services with a bit of upselling.
• Strong communication and interpersonal skills.
• Ability to build rapport with customers and understand their needs.
• Goal-oriented with a passion for sales and exceeding targets.
• Proficient in using computer systems and CRM software.
• Ability to work flexible shifts (24/7), including evenings and weekends.
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Customer Service Representative – Hermanus
1 month ago
Cape Town, Western Cape, South Africa Service Solutions Full timeWe are seeking to employ a well-spoken and enthusiastic customer service representative at our Hermanus branch. Minimum requirements include a Grade 12 qualification, retail experience, and excellent communication skills.As a sales associate at Service Solutions, you will be expected to work retail hours in store and possess PC literacy.Our client requires a...
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Client Service Representative
1 week ago
Cape Town, Western Cape, South Africa Unlimited Force Marketing Full timeJob Title: Client Service RepresentativeWe are seeking a highly skilled and dedicated individual to fill the role of Client Service Representative. As a key member of our team, you will be responsible for providing exceptional client service and support to our customers.About UsUnlimited Force Marketing is a company that is committed to empowering young...
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeWe are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and providing top-notch support to our valued customers.As a Customer Service Representative, you will be the first point of contact...
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Customer Service Representative
2 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeAt EXL Service, we are looking for a skilled Customer Service Representative to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service.Salary and BenefitsWe offer a competitive salary of approximately $35,000 per annum, which is based on industry standards and...
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeJob Title: Customer Service Representative - Insurance Expert">About the Role:We are seeking an experienced Customer Service Representative to join our team at EXL Service. As a key member of our contact center, you will play a vital role in delivering exceptional customer experiences and resolving complex insurance-related queries.Key Responsibilities:
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Customer Service Representative
1 week ago
Cape Town, Western Cape, South Africa EXL Service Full timeJob DescriptionThe ideal candidate will possess a strong understanding of customer needs and be able to address complex benefit questions, resolve issues, and educate Members. Key responsibilities include recording details of inquiries, comments or complaints, transactions or interactions, and taking action accordingly. When necessary, the representative...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Service Solutions Full timeAbout UsInternational Brand is a leading service provider in Access Park, renowned for delivering exceptional customer experiences. Our mission is to set the standard for world-class service.We're committed to fostering a work environment that promotes excellence, collaboration, and growth.Job DescriptionAs a Customer Service Representative with our team,...
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Chemical Sales Representative
1 week ago
Cape Town, Western Cape, South Africa Service Solutions Full timeWe are seeking a highly motivated Sales Representative to join our team at Service Solutions. As a Sales Representative, you will be responsible for promoting our chemical products to various clients and developing new business opportunities.About the Role:Job Summary: The Sales Representative will be responsible for selling our chemical products to clients...
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Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at EXL Service. In this role, you will be responsible for providing exceptional customer service to our clients, addressing their needs and resolving any issues that may arise.About the RoleThe ideal candidate will have a minimum of 1 year of...
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External Sales Representative
3 days ago
Cape Town, Western Cape, South Africa Service Solutions Full timeAbout Service Solutions:We are a national and ever-growing logistics company that offers a range of services to our clients. Our goal is to provide excellent service and build long-term relationships with our clients.The Role:We are seeking a highly motivated and experienced External Sales Representative to join our team. The ideal candidate will have a...
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Customer Service Representative
1 week ago
Cape Town, Western Cape, South Africa Service Solutions Full timeWe are seeking a highly skilled and motivated Store Assistant to join our team in Hermanus. As a key member of our sales team, you will provide exceptional customer service and support to our clients.**About You:**To be successful in this role, you will need to have Grade 12 and retail experience, with excellent communication skills and the ability to work...
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Sales Representative
1 week ago
Cape Town, Western Cape, South Africa Service Solutions Full timeJob DescriptionWe are seeking a skilled Sales Representative - Chemical Products to join our team at Service Solutions.Key Responsibilities:Grow the existing client base and establish relationships with new clients in the chemical products industry.Nurture existing client relationships and assess areas of growth opportunities.Develop and implement sales...
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Customer Service Representative
3 days ago
Cape Town, Western Cape, South Africa Service Solutions Full timeService Solutions is opening its doors in Access Park and invites experienced candidates to apply for a Sales Associate position.The estimated salary for this role is between $40,000 and $60,000 per annum.About the Job:We are seeking a driven and customer-focused individual to join our team as a Sales Associate at our Access Park store.Your primary...
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Customer Service Representative
3 days ago
Cape Town, Western Cape, South Africa Service Solutions Full timeService Solutions is expanding its presence in Sun Valley, a prime location for our new store. As a well-spoken retail sales associate, you will be the face of our brand, interacting with customers and providing exceptional service.The ideal candidate should possess excellent communication skills, Grade 12, and at least 4 years of retail experience....
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Cape Town, Western Cape, South Africa Service Solutions Full timeSales Representative wanted for a dynamic company in the logistics and transportation industry! If you have a passion for developing new business relationships and driving revenue growth, we want to hear from you!As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships...
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Customer Service Representative
10 hours ago
Cape Town, Western Cape, South Africa The Unlimited Force Full timeThe Unlimited Force is seeking a passionate and vibrant individual to join our team as a customer service representative. This role involves driving conversations and engaging with people to create unforgettable experiences for our clients.About the RoleWe are looking for an individual who can work in a fun and dynamic environment with opportunities for...
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Financial Services Representative
1 month ago
Cape Town, Western Cape, South Africa HR Genie Full timeJob OverviewWe are seeking a highly skilled Financial Services Representative to join our team at HR Genie. This role is responsible for providing exceptional client service, ensuring timely resolutions to customer inquiries, and promoting financial products to internal and external clients.
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Financial Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa One and Only Direct Full timeWe are seeking a highly motivated Financial Service Representative to join our team at One and Only Direct. This role offers an exciting opportunity to build a rewarding career in the financial services industry.About the RoleThis entry-level position is ideal for individuals who possess excellent communication skills, a strong understanding of financial...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at WNS Global Services. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of satisfaction.
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Customer Service Representative
6 days ago
Cape Town, Western Cape, South Africa Ground One Direct Marketing Full timeJob Title: Customer Service RepresentativeGround One Direct Marketing is seeking a highly motivated and customer-focused Customer Service Representative to join our team. This is a full-time opportunity with a competitive salary of $45,000 - $55,000 per year, depending on experience. As a Customer Service Representative, you will be responsible for providing...