Safari Reservations Manager

2 weeks ago


Johannesburg, Gauteng, South Africa Wild Dreams Hospitality Full time
Job Title: Guest Experience Liaison

We are seeking a highly skilled and experienced Guest Experience Liaison to join our team at Wild Dreams Hospitality. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring that our clients receive the highest level of service.

Key Responsibilities:
  • Guest Relations: Develop and maintain strong relationships with our clients, ensuring that their needs are met and exceeded.
  • Safari Reservations: Manage and coordinate all aspects of safari reservations, including booking, confirmation, and follow-up.
  • Conservation and Sustainability: Promote and support our conservation and sustainability initiatives, ensuring that our operations are environmentally responsible and socially conscious.
  • Communication: Develop and maintain excellent communication skills, both written and verbal, to effectively engage with clients, colleagues, and stakeholders.
  • Problem-Solving: Demonstrate strong problem-solving skills, able to think critically and creatively to resolve complex issues.
  • Teamwork: Collaborate with colleagues to achieve team goals and objectives, promoting a positive and inclusive work environment.
Requirements:
  • Matric: Essential qualification.
  • Travel and Tourism Qualification: Advantageous.
  • Safari Reservations Experience: Minimum of 5 years at a senior level.
  • Communication Skills: Excellent English language skills.
  • Foreign Language: Ability to speak a foreign language is a bonus.
  • Guest Relations and Promotion: Proven experience in guest relations, promotion, and inbound tourism.
  • Travel Experience: Well-travelled in Southern and Eastern Africa.
  • Admin Skills: Well-presented and professional with brilliant admin skills.
  • MS Office and TourPlan: Proficient in MS Office and TourPlan.
  • Organisation and Creativity: Highly organised, creative, and consistent in work.
  • Problem-Solving and Attention to Detail: Natural problem solver with excellent attention to detail.
  • References: Excellent references required.


  • Johannesburg, Gauteng, South Africa Wild Dreams Hospitality Full time

    Job Title: Guest Experience LiaisonWe are seeking a highly skilled and experienced Guest Experience Liaison to join our team at Wild Dreams Hospitality. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring that our clients receive the highest level of service.Key Responsibilities:Guest...


  • Johannesburg, Gauteng, South Africa ABC Worldwide Full time

    Travel Specialist: Direct ReservationsWe are seeking a highly skilled and experienced Travel Specialist to join our Reservations Team in Johannesburg. As a key member of our team, you will be responsible for providing exceptional customer service, managing reservations, and driving sales growth.Key Responsibilities:Provide calm and professional interaction...


  • Johannesburg, Gauteng, South Africa ABC Worldwide Full time

    Travel Planning Specialist: Direct ReservationsWe are seeking a highly skilled and experienced Travel Planning Specialist to join our Reservations Team in Johannesburg. The successful candidate will report to the Direct Reservations Manager and be responsible for providing exceptional customer service to our dynamic direct guests.Key Responsibilities:Calm...

  • Head of Reserving

    1 week ago


    Johannesburg, Gauteng, South Africa Malander Full time

    Head of Reserving Job DescriptionMalander is seeking an experienced Head of Reserving to lead the strategic development of actuarial reserving processes and methodologies. The ideal candidate will leverage AI solutions and analytics to drive informed decision-making and support business development.Key Responsibilities:Reserving Estimation: Develop, enhance,...


  • Johannesburg, Gauteng, South Africa Hyde Full time

    Job Title: Reservations & Revenue ManagerAt Hyde, we are seeking a highly skilled Reservations & Revenue Manager to join our team. As a key member of our hotel operations, you will play a crucial role in achieving department targets by accurately interpreting the accommodation needs of guests and organisations.Key Responsibilities:Accurately interpret guest...


  • Johannesburg, Gauteng, South Africa Professional Career Services Full time

    Employer DescriptionA 5-star resort with a Head Office in JHB North is seeking a positive and outgoing candidate to join their team in reservations.Job DescriptionThe ideal candidate will be responsible for handling all reservations for a 22-roomed resort in Mozambique, ensuring that profiles of arriving guests are updated on the system, and dealing with...


  • Johannesburg, Gauteng, South Africa Malander Full time

    Job Title: Head of ReservingMalander is seeking an experienced Head of Reserving to lead the strategic development of actuarial reserving processes and methodologies. The ideal candidate will leverage AI solutions and analytics to drive informed decision-making and support business development.Key Responsibilities:Core Corporate Actuarial FunctionDevelop and...


  • Johannesburg, Gauteng, South Africa Intrinsic Consulting Services Full time

    Ad Group & Incentives Reservations Manager **Key Responsibilities:** * Lead the Group & Incentives Travel Design Team to achieve excellence and drive revenue growth * Develop and implement strategies to drive revenue and growth in the groups and incentives field of travel and hospitality * Collaborate with the team to design and deliver exclusive, luxury...


  • Johannesburg, Gauteng, South Africa Six Sense Consulting Full time

    Job Title: Guest Experience LiaisonWe are seeking a highly skilled and experienced Guest Experience Liaison to join our team at Six Sense Consulting.Key Responsibilities:Qualifications and Experience:Matric certificate with maths (minimum standard grade or above)Tertiary certificate in Travel & Tourism/hospitalityExperience:Minimum 5 years experience at a...


  • Johannesburg, Gauteng, South Africa Boardroom Appointments Full time

    Job Summary:We are seeking a highly skilled Reserving and Corporate AI Actuary to join our team at Boardroom Appointments. As a key member of our actuarial team, you will be responsible for leading the development and implementation of robust reserving processes and methodologies using actuarial and advanced modelling techniques.Key...


  • Johannesburg, Gauteng, South Africa ABC Worldwide Full time

    Job Title: Travel Consultant: Lodge ReservationsWe are seeking a highly skilled and experienced Travel Consultant to join our Lodge Wholesale team. As a key member of our team, you will be responsible for managing the reservations process, including handling bookings from quote to finalization, invoicing, and travel documents.Key Responsibilities:Develop and...


  • Johannesburg, Gauteng, South Africa Cullinan Holdings Full time

    Job Title: Senior Inbound Reservations ConsultantCullinan Holdings is seeking a highly skilled and experienced Senior Inbound Reservations Consultant to join our team. As a key member of our operations team, you will be responsible for securing and managing FIT and group bookings, ensuring exceptional customer and guest experiences.Key...


  • Johannesburg, Gauteng, South Africa Executive Placings Full time

    Job Summary:Executive Placings is seeking a highly skilled Travel Operations Specialist to join our team. As a key member of our operations team, you will be responsible for handling inbound bookings to Southern Africa for our direct clients.Key Responsibilities:Calm and professional interaction with suppliers and travel planners to ensure seamless...


  • Johannesburg, Gauteng, South Africa ABC Worldwide Full time

    About the RoleWe are seeking a highly skilled and experienced Travel Consultant to join our Lodge Wholesale team. As a key member of our team, you will be responsible for managing the reservations process, including handling bookings from quote to finalization, invoicing, and travel document preparation.Key ResponsibilitiesDevelop and maintain strong...


  • Johannesburg, Gauteng, South Africa Executive Placings Full time

    Executive Placings is seeking an experienced Retail Travel Specialist to join our team. This role is based in a dynamic and fast-paced environment.Requirements:Minimum of 3-5 years of previous inbound tour consulting experience requiredTourplan advantageousKey Responsibilities:Creative planning and designing of itinerariesManaging the reservations process...


  • Johannesburg, Gauteng, South Africa ABC Worldwide Full time

    Job Title: Travel Consultant: Lodge ReservationsWe are seeking a highly skilled and experienced Travel Consultant to join our Lodge Wholesale team. As a key member of our team, you will be responsible for managing the reservations process, including handling bookings from quote to finalization, invoicing, and travel documents.Key Responsibilities:Constant...


  • Johannesburg, Gauteng, South Africa Cullinan Holdings Full time

    About the RoleCullinan Holdings is seeking a highly skilled Senior Inbound Reservations Consultant to join our team. As a key member of our operations team, you will be responsible for securing and managing FIT and group bookings, ensuring exceptional customer and guest experiences.Key ResponsibilitiesBooking Management: Manage bookings from quote to...

  • Travel Planner

    1 month ago


    Johannesburg, Gauteng, South Africa ABC Worldwide Full time

    {"Key Outputs": "Deliver exceptional travel experiences through creative planning and designing of itineraries.Manage bookings to ensure guest budgets are met, handling reservations from quote to finalization, invoicing, and travel documents.Provide consistent and clear communication with agents, sales teams, preferred supplier partners, and...

  • Sales Director

    2 weeks ago


    Johannesburg, Gauteng, South Africa Bright Placements Full time

    Sales Manager Job DescriptionWe are seeking a highly skilled Sales Manager to join our team at Bright Placements. As a Sales Manager, you will be responsible for driving leisure sales and business development for a 5-star luxury game lodge located in the Waterberg region.Key Responsibilities:Leisure Sales & Strategy: Develop and implement a comprehensive...

  • Sales Director

    2 weeks ago


    Johannesburg, Gauteng, South Africa Bright Placements Full time

    Sales Manager Job DescriptionWe are seeking a highly skilled Sales Manager to join our team at Bright Placements. The ideal candidate will have a strong background in leisure sales within the luxury travel, hospitality, or safari industry.Key Responsibilities:Meet or exceed sales targets in a remote or independent roleBuild and maintain relationships with...