Operational Sales and Service Manager

3 weeks ago


Cape Town, Western Cape, South Africa FNB South Africa Full time
Job Title: Operational Sales and Service Manager

At FNB South Africa, we're seeking a highly skilled Operational Sales and Service Manager to join our team. This role offers an excellent opportunity for a results-driven individual to take on a challenging position and make a meaningful impact.

Estimated Salary: R 600,000 - R 800,000 per annum (dependent on qualifications and experience).

About the Role:
  • We're looking for a seasoned professional with strong leadership skills to manage and support the sales and service team in achieving targets while ensuring compliance with processes and procedures.
Key Responsibilities:
  • To drive sales across product and campaign initiatives, exceeding set targets and delivering exceptional customer experiences aligned to Organisational values and service standards.
  • To provide operational support related to activities and initiatives contributing to the overall growth and profitability of the area of work.
  • To build professional long-term relationships with customers based on trust that builds the brand.
  • To collect and interrogate information and feedback to ensure a full understanding of customer needs, delivering quality service.
Requirements:
  • A minimum of 5 years' experience in sales and service management, preferably within the financial services industry.
  • Strong knowledge of sales and service principles, processes, and best practices.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work under pressure, meeting deadlines and achieving targets.
  • Strong analytical and problem-solving skills, with the ability to think critically and strategically.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading financial institution and contribute to its success.
How to Apply:

If you're a motivated and results-driven individual with a passion for sales and service, please submit your application, including your CV and cover letter, to us at FNB South Africa.



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