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Residential Operations Manager

1 month ago

Polokwane, Limpopo, South Africa NexChapter Recruitment Full time
Resident Manager Job Description

NexChapter Recruitment is seeking a highly skilled Resident Manager to oversee the day-to-day operations of our lodge/resort. As a key member of our team, you will be responsible for ensuring the smooth running of all aspects of the property, including Housekeeping, Maintenance, Front Office, Reservations, Entertainment, Fleet, and Food & Beverage.

Key Responsibilities:
  • Financial Management: Manage yearly budgets, prepare weekly and monthly reports, and plan for short-, medium-, and long-term financial goals.
  • Operations Oversight: Ensure compliance with health and safety regulations, lead building projects, and manage general compliance and HR functions.
  • Leadership and Team Management: Foster a team-oriented environment, provide strong leadership, and build relationships with timeshare owners, homeowners, points clubs, and exchange companies.
  • Marketing and Sales: Drive initiatives to enhance lodge visibility and occupancy.
Requirements:
  • Qualifications: Relevant qualification in health and safety, hospitality management, or a related field.
  • Experience: Extensive experience in operations management, with a focus on property and insurance compliance.
  • Skills: Excellent problem-solving skills, strong leadership skills, and the ability to work collaboratively as a team player.