Workshop Operations Manager

4 days ago


Johannesburg, Gauteng, South Africa Performability Recruitment Full time
Workshop Manager Job Description

We are seeking a highly skilled and experienced Workshop Manager to lead our team of technicians, sales reps, and admin staff in providing exceptional service to our customers.

Key Responsibilities:

  • Oversee and manage the workshop team, ensuring efficient and effective operations.
  • Provide excellent customer service, resolving complaints and queries in a timely and professional manner.
  • Conduct diagnostic fault finding and provide 2nd line support to technicians.
  • Prepare and submit weekly and monthly reports to management.

Requirements:

  • Grade 12 or equivalent qualification.
  • Comprehensive technical knowledge of electrical and mechanical components.
  • Valid driver's license and own transport.
  • Fluency in English and Afrikaans, both written and verbal.
  • Proficiency in Microsoft programs, including Excel and email.
  • Syspro experience is advantageous but not necessary.

Additional Suitability Factors:

  • Experience in a similar role, preferably in a tooling and machinery repair company.
  • Strong leadership and management skills, with the ability to motivate and guide a team.
  • Excellent communication and problem-solving skills, with the ability to work under pressure.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction.

What We Offer:

  • A stable and secure work environment, with opportunities for growth and development.
  • A competitive salary, medical aid, and pension benefits.
  • Full training and support to ensure success in the role.


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