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Administrative Support Professional

2 weeks ago

Centurion, Gauteng, South Africa Ariston Group Full time

The Ariston Group is a leading provider of sustainable thermal comfort solutions. With a presence in over 40 countries, the company offers a unique range of products and services for hot water, space heating, and air treatment.

Key Responsibilities:

  • Deliver outstanding customer interactions and warranty support
  • Efficiently manage documentation and data
  • Develop strong relationships through customer service and coordination
  • Monitor and report on key performance indicators
  • Coordinate logistics and financial transactions

Essential Qualifications:

  • Degree in Business Administration or relevant field
  • CRM system expertise or training beneficial
  • Minimum 4 years experience in after-sales service, customer service, or administration
  • Desirable: experience with CRM systems and data management
  • Warranty processing or technical support familiarity advantageous
  • Superb organizational and multitasking skills
  • Effective communication and problem-solving abilities
  • Computer proficiency and CRM software expertise
  • Attention to detail and commitment to data accuracy
  • Customer-focused approach and ability to handle challenging situations professionally

We aim to build a diverse and inclusive workplace culture that promotes equal employment opportunities.