Telecommunication Network Architect

1 week ago


Pretoria, Gauteng, South Africa IT Ridge Technologies Full time

About the Role:

IT Ridge Technologies is seeking a skilled Telecommunication Network Architect to join our team. As a Telecommunication Network Architect, you will be responsible for leading the technical planning, design, maintenance, and support of telecommunications systems.

Main Responsibilities:

  • Plan, design, and implement telecommunications solutions to ensure uptime and reliability.
  • Coordinate telecommunication needs and provide advisory services to internal stakeholders.
  • Develop and maintain voice networks by programming features, establishing interfaces, and integrations.
  • Implement and maintain telecommunications solutions systems to ensure optimal performance.
  • Establish and manage video conferencing facilities to ensure optimized performance.
  • Investigate and implement new technologies to improve telecommunications systems.
  • Manage conference facility connectivity and availability as per business requirements.
  • Fault find and upkeep all conferences and set up security for each conference.
  • Back up and maintain scheduling software and perform maintenance on all conference facilities.
  • Test and manage high-level broadcasts as required by business.
  • Ensure timely backup and scheduling of software maintenance for all telecommunications facilities/systems.
  • Perform daily scheduled recording archiving tasks.
  • Diagnose malfunctions of systems, databases, network, and equipment to identify needed repairs or ensure proper working order.
  • Oversee Call Centre telecoms needs and advise accordingly.
  • Verify service by testing and reprogramming circuits, equipment, and alarms to identify and correct problems.
  • Maintain voice networks by troubleshooting and repairing outages, updating documentation.
  • Deliver excellent client service to all internal and external stakeholders.

Requirements:

We are looking for a candidate with a relevant degree in Networking and/or Telecommunications, who has at least 5-7 years of technical experience in networking or telecommunications.

The ideal candidate should have knowledge of traditional PABX and IP telephony systems, state-of-the-art call centre software, premise cabling design and installation, enterprise networks, and stakeholder focus.

Estimated Salary Range: $80,000 - $110,000 per annum, depending on location and experience.



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