Current jobs related to Service Delivery Coordinator - Pretoria, Gauteng - Teraco – A Digital Realty Company

  • Service Delivery Coordinator

    2 days ago

    Pretoria, Gauteng, South Africa Hach Full time

    About the Role:We are seeking a skilled Service Delivery Coordinator to join our team in Northriding, South Africa. As a key member of our Service team, you will be responsible for site work and workshop scheduling, ensuring seamless execution of service contracts and timely responses to customer requests.Your primary objective will be to collaborate with...

  • Deputy Director: Service Delivery Interventions

    3 weeks ago

    Pretoria, Gauteng, South Africa Department of Public Service and Administration Full time

    Job title : Deputy Director: Service Delivery InterventionsJob Location : Gauteng, PretoriaDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries REQUIREMENTS :A minimum qualification at NQF level 7 in Public Management / Administration or relevant qualification as recognised by SAQA. Minimum 5 years appropriate experience in...

  • Service Delivery Coordinator

    2 days ago

    Pretoria, Gauteng, South Africa Telesure Investment Holdings Full time

    Key ResponsibilitiesManage customer relationships by delivering high-quality service and ensuring timely resolutions to customer requests.Assist customers with policy-related inquiries and provide expert advice on insurance products and services.Work collaboratively with internal teams to ensure seamless service delivery and meet business objectives.Benefits...

  • Technical Service Delivery Specialist

    5 days ago

    Pretoria, Gauteng, South Africa Boikago Human Capital Group Full time

    Boikago Human Capital Group is looking for a highly skilled Technical Service Delivery Specialist to lead our technical service delivery operations. As an essential member of our team, you will be responsible for ensuring the timely and effective delivery of technical support services to our customers across various regions.About the Role:This is an exciting...

  • Service Delivery Coordinator Job

    12 hours ago

    Pretoria, Gauteng, South Africa Lovisa Full time

    Lovisa is a global fashion retailer seeking an IT professional with exceptional technical skills and leadership abilities to manage our service delivery team.Key Accountabilities:Lead the IT service delivery team to ensure prompt response and resolution of support tickets.Verify and report on batch processing for daily, weekly, and monthly operations,...

  • Training Program Coordinator

    6 hours ago

    Pretoria, Gauteng, South Africa South African National Blood Service Full time

    The South African National Blood Service is seeking a talented Training Program Coordinator to join their team. As a key member of the Learning and Development department, you will be responsible for coordinating training programs and ensuring their delivery meets the required standards.Key ResponsibilitiesPlan and coordinate training schedules with the...

  • Technical Service Delivery Lead

    2 days ago

    Pretoria, Gauteng, South Africa Istaff Recruitment Full time

    Job Description:We are looking for an exceptional Technical Service Delivery Lead to join our team at Istaff Recruitment. This is an exciting opportunity for a highly motivated and experienced professional to take on a key leadership role within our organization.The successful candidate will be responsible for leading a team of technical specialists,...

  • Head of ICT Service Delivery

    2 days ago

    Pretoria, Gauteng, South Africa Financial Sector Conduct Authority Full time

    Job Role OverviewThe Financial Sector Conduct Authority requires a seasoned Head of ICT Service Delivery to lead the planning, direction, and coordination of its ICT operations.The ideal candidate will possess excellent analytical, interpersonal, and communication skills, as well as leadership competencies and strategic thinking...

  • Financial Services Coordinator

    2 days ago

    Pretoria, Gauteng, South Africa Momentum Full time

    We are seeking a highly motivated and organized individual to join our team as a Financial Services Coordinator. In this role, you will be responsible for coordinating the delivery of exceptional client service and ensuring that our clients receive timely and effective resolutions to their complaints.Key ResponsibilitiesCoordinate the delivery of client...

  • Service Delivery Specialist

    6 days ago

    Pretoria, Gauteng, South Africa Dsv - Global Transport And Logistics Full time

    Job Description:We are seeking a highly motivated and organized individual to join our team as a Transportation Coordinator. The successful candidate will be responsible for coordinating the movement of goods, communicating with customers and internal teams, and ensuring timely delivery.The Logistics Assistant role involves managing the flow of goods from...

  • GSOC Client Service Delivery Agent

    2 weeks ago

    Pretoria, Gauteng, South Africa People Dimension Full time

    IntroductionA leading telecommunications company is looking for a GSOC (Global Service Operation Centre) Client Service Delivery Agent who will be responsible for coordinating International Customer inquiries by phone or email and addressing these Customer complaints. This individual needs to possess strong communication skills, empathy, problem solving...

  • Senior Full Stack .Net Developer Pretoria

    9 hours ago

    Pretoria, Gauteng, South Africa Auto-1 Delivery Service Full time

    Are you an expert in planning and providing extensive support to Executive Management? Do you get along well with people and are your written / verbal communication skills unrivalled? Are discretion and diligence your middle names? Raise your hand if that's you becauseWE'RE HIRINGIt's our mission to unleash the potential in our team, and we know that teams...

  • Executive Secretary for CEO South Africa

    4 hours ago

    Pretoria, Gauteng, South Africa Auto-1 Delivery Service Full time

    Role Description:We are seeking an experienced Executive Secretary for CEO to join our team in South Africa. The successful candidate will provide exceptional administrative support to our CEO, ensuring the smooth operation of our business.The successful candidate will be responsible for:Managing the CEO's calendar and coordinating meetings and...

  • Administrative Support Manager Johannesburg

    4 hours ago

    Pretoria, Gauteng, South Africa Auto-1 Delivery Service Full time

    Job Summary:We are seeking an experienced Administrative Support Manager to join our team in Johannesburg. The successful candidate will provide exceptional administrative support to our CEO, ensuring the smooth operation of our business.The successful candidate will be responsible for:Managing the CEO's calendar and coordinating meetings and...

  • Senior Executive Support Specialist Pretoria

    4 hours ago

    Pretoria, Gauteng, South Africa Auto-1 Delivery Service Full time

    Job Description:We are seeking a highly skilled and experienced Executive Support Specialist to join our team in Pretoria. As a key member of our management team, you will provide exceptional administrative support to our CEO, ensuring the smooth operation of our business.The successful candidate will be responsible for:Managing the CEO's calendar and...

  • Personal Assistant to CEO Gauteng

    4 hours ago

    Pretoria, Gauteng, South Africa Auto-1 Delivery Service Full time

    About the Role:We are looking for a highly skilled and experienced Personal Assistant to CEO to join our team in Gauteng. As a key member of our management team, you will provide exceptional administrative support to our CEO, ensuring the smooth operation of our business.The successful candidate will be responsible for:Managing the CEO's diary and...

  • Phlebotomy Services Coordinator

    2 days ago

    Pretoria, Gauteng, South Africa Ampath Laboratories Full time

    About the RoleWe are looking for a highly motivated and organized individual to fill the role of Phlebotomy Services Coordinator in Carletonville.The successful candidate will be responsible for coordinating phlebotomy services, managing the collection of payments for phlebotomy services rendered, and performing administrative tasks to ensure correct...

  • IT Service Delivery Manager

    4 days ago

    Pretoria, Gauteng, South Africa iStaff Recruitment Full time

    About the Role:iStaff Recruitment is a leading recruitment agency specializing in IT placements. We are currently looking for a highly skilled IT Service Delivery Manager to join our team.The ideal candidate will have extensive experience in managed services, with a strong focus on customer satisfaction and operational efficiency. Key responsibilities...

  • Service Delivery Specialist

    2 days ago

    Pretoria, Gauteng, South Africa Level Up Full time

    Job SummaryThe Service Contract Manager plays a pivotal role in ensuring the seamless delivery of services across our facilities. This individual will be responsible for managing service contracts, overseeing performance standards, and collaborating with internal teams to align services with operational objectives.This is an exciting opportunity for a...

  • Coordinated Services Specialist

    2 days ago

    Pretoria, Gauteng, South Africa Hach Full time

    Job Summary:At Hach, we're committed to ensuring water quality for people around the world, and every team member plays a vital role in this mission. We're seeking a dedicated Service Delivery Coordinator to join our Service team in Northriding, South Africa.In this role, you'll be responsible for site work and workshop scheduling, generating Work Orders in...

Service Delivery Coordinator

1 week ago

Pretoria, Gauteng, South Africa Teraco – A Digital Realty Company Full time

Job Overview

The Client Experience Co-ordinator is a vital position within Teraco, ensuring seamless interactions between our team and clients. As a member of this team, you will be responsible for delivering exceptional customer experiences and maintaining strong relationships with our clients.

Key Responsibilities

  1. Client Satisfaction Monitoring: Regularly inspect areas frequented by clients to identify potential issues and implement solutions to enhance their experience.
  2. Communication and Problem-Solving: Effectively communicate with clients to resolve any concerns or issues that may arise, demonstrating a proactive and solution-focused approach.
  3. Ticket Management: Accurately record and update ticket information in line with agreed processes and timelines, ensuring seamless resolution of client issues.
  4. Escalation Procedures: Identify and escalate recurring client issues to relevant stakeholders, recommending process improvements to enhance overall client satisfaction.

Essential Skills

  • Excellent communication and interpersonal skills.
  • Proven ability to work effectively under pressure.
  • Strong analytical and problem-solving skills.
  • Results-driven with a focus on delivering exceptional customer experiences.
  • Able to adapt to changing priorities and workload demands.