Financial Services Coordinator

5 days ago


Pretoria, Gauteng, South Africa Momentum Full time

We are seeking a highly motivated and organized individual to join our team as a Financial Services Coordinator. In this role, you will be responsible for coordinating the delivery of exceptional client service and ensuring that our clients receive timely and effective resolutions to their complaints.

Key Responsibilities
  • Coordinate the delivery of client service and resolve complaints in a timely and effective manner
  • Communicate with clients to understand their concerns and provide solutions
  • Work collaboratively with internal stakeholders to ensure seamless service delivery
  • Identify and escalate complex issues to senior staff members for resolution
Requirements
  • Matric or equivalent qualification
  • 2-3 years' experience in a financial services administration environment
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to work effectively in a fast-paced environment


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