Strategic Banking Development Specialist

3 weeks ago


Sandton, South Africa Bidvest Bank Full time
Job Description

We are seeking a highly motivated and results-driven Strategic Banking Development Specialist to join our team at Bidvest Bank. As a key member of our sales team, you will be responsible for identifying and developing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth.

Responsibilities
  • Sales:
    • To proactively identify and pursue new business opportunities to meet the monthly revenue target.
    • To educate and promote Bidvest's full product offering to clients to maximize revenue generation.
    • Manage profit margins by providing clients with comparative information on rates and obtaining the best rates for specific banking products.
    • Track, control, and influence sales activities to increase sales efficiencies.
    • Actively grow the client base by agreed targets of new acquisitions per month to achieve the sales target.
  • Portfolio Management:
    • Monitor, track, and report on sales activity on a periodic basis and ensure action is taken to meet sales targets.
    • Identify opportunities for cross-selling and referrals to other product lines through developing a good understanding of client needs.
    • New revenue opportunities are identified and customer feedback on products is gathered.
  • Risk Management:
    • Comply with governance in terms of legislative and audit requirements.
    • Understand client risk profiles and balances for individual clients by optimizing product mix.
  • Client Service:
    • Correctly anticipate and interpret client business requirements to get them to bank with Bidvest Bank, sell the right product to the right client, and close deals.
    • Provide relevant timeous solutions to clients through researching their businesses in relation to the current economic climate and educating them on Bidvest's products.
    • Provide excellent service resulting in client referrals and new business.
    • Take on the role as the primary point of contact for clients, ensuring excellent service levels and quality to ensure client retention and long-term working relationships.
    • Continuously interact face-to-face and telephonically with clients to pre-empt and proactively address their needs.
    • Assist clients with innovative ways to gain maximum benefit from products, such as offering the right product at the right time.
    • Proactively manage the review process of clients' facilities, checking, submitting, and motivating the business case for approval to credit and legal departments to achieve renewal within the necessary time period.
    • Train and assist clients on necessary systems/processes to deal with the bank in the most efficient way, client education.
    • Maintain awareness of market and economic developments to provide relevant advice to clients at all times.
    • On-board clients for the first time, following correct processes in terms of compliance, credit application, and obtaining facilities with relevant internal departments.
  • Admin Support:
    • Provide relevant reports to track progress.
    • Review client files and ensure client information is updated.
    • Update and manage all client interactions on the CRM system.
  • Process Management:
    • Build successful relationships with legal, credit, internal bankers, back office, and treasury to achieve client needs.
    • Work with legal and credit to ensure all necessary documents are in place and delivered to clients.
    • Assist with SARB applications.
    • Follow up with all parties to ensure queries are resolved.
  • Training:
    • Manage own development to increase own competencies.
    • Ensure all 'other' product training is completed to equip for cross-selling opportunities.
    • Complete all Bidvest Bank mandatory training, i.e., Anti-Money Laundry.
    • Keep abreast of FICA, PoPI compliance, and legislation.
    • Meet training deadlines as outlined in PDP.
    • Stay up-to-date with Compliance (FICA) requirements.
    • Gain knowledge of banking products and channels.
    • Understand FAIS compliance.
    • Understand the sales cycle.


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