Strategic Banking Development Specialist
3 weeks ago
We are seeking a highly motivated and results-driven Strategic Banking Development Specialist to join our team at Bidvest Bank. As a key member of our sales team, you will be responsible for identifying and developing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth.
Responsibilities- Sales:
- To proactively identify and pursue new business opportunities to meet the monthly revenue target.
- To educate and promote Bidvest's full product offering to clients to maximize revenue generation.
- Manage profit margins by providing clients with comparative information on rates and obtaining the best rates for specific banking products.
- Track, control, and influence sales activities to increase sales efficiencies.
- Actively grow the client base by agreed targets of new acquisitions per month to achieve the sales target.
- Portfolio Management:
- Monitor, track, and report on sales activity on a periodic basis and ensure action is taken to meet sales targets.
- Identify opportunities for cross-selling and referrals to other product lines through developing a good understanding of client needs.
- New revenue opportunities are identified and customer feedback on products is gathered.
- Risk Management:
- Comply with governance in terms of legislative and audit requirements.
- Understand client risk profiles and balances for individual clients by optimizing product mix.
- Client Service:
- Correctly anticipate and interpret client business requirements to get them to bank with Bidvest Bank, sell the right product to the right client, and close deals.
- Provide relevant timeous solutions to clients through researching their businesses in relation to the current economic climate and educating them on Bidvest's products.
- Provide excellent service resulting in client referrals and new business.
- Take on the role as the primary point of contact for clients, ensuring excellent service levels and quality to ensure client retention and long-term working relationships.
- Continuously interact face-to-face and telephonically with clients to pre-empt and proactively address their needs.
- Assist clients with innovative ways to gain maximum benefit from products, such as offering the right product at the right time.
- Proactively manage the review process of clients' facilities, checking, submitting, and motivating the business case for approval to credit and legal departments to achieve renewal within the necessary time period.
- Train and assist clients on necessary systems/processes to deal with the bank in the most efficient way, client education.
- Maintain awareness of market and economic developments to provide relevant advice to clients at all times.
- On-board clients for the first time, following correct processes in terms of compliance, credit application, and obtaining facilities with relevant internal departments.
- Admin Support:
- Provide relevant reports to track progress.
- Review client files and ensure client information is updated.
- Update and manage all client interactions on the CRM system.
- Process Management:
- Build successful relationships with legal, credit, internal bankers, back office, and treasury to achieve client needs.
- Work with legal and credit to ensure all necessary documents are in place and delivered to clients.
- Assist with SARB applications.
- Follow up with all parties to ensure queries are resolved.
- Training:
- Manage own development to increase own competencies.
- Ensure all 'other' product training is completed to equip for cross-selling opportunities.
- Complete all Bidvest Bank mandatory training, i.e., Anti-Money Laundry.
- Keep abreast of FICA, PoPI compliance, and legislation.
- Meet training deadlines as outlined in PDP.
- Stay up-to-date with Compliance (FICA) requirements.
- Gain knowledge of banking products and channels.
- Understand FAIS compliance.
- Understand the sales cycle.
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