Assistant SPA Manager
6 months ago
Spa at a 5* Hotel close to Stellenbosch is looking for a reliable Assistant Spa Manager who will support the Spa Manager and ensure the smooth running of the treatment department, offering guests ultimate customer service.
**Responsibilities**:
- To assist in ensuring the effective professional management of the daily operation of the Spa Department.
- To manage good staff / colleagues’ relationships within the department.
- To assist with training and development
- To carry out department inspections and report findings to the Spa Manager
- Ensure the treatment desk is always covered
- Distribute workload evenly
- Ensure high standards of presentation and cleanliness are always maintained within the department.
- Attend to all complaints
- Ensure staff are wearing protective clothing where necessary
- Stock control and orders: consumables
- Daily room checks
- Rostering of Spa Therapists
- Cashing up duties
- Understanding of Schedule booking system
- Updating checklists according to operations
- Process and pack online orders and coordinate couriers
- Updating online stock
- Process and pack in-house orders placed for onsite boutique
**Requirements**:
- 2 - 3 years’ experience as a Senior Beauty Therapist essential.
- Experience in a managerial role and people management is essential
- Computer literate with competence in Microsoft Office
- Relevant qualification in aesthetics i.e. Masters Diploma in Aesthetician; ITEC; CIDESCO or SAAHSP
- Passionate about healing & wellness
- Fluent in English
- Well groomed
- Excellent interpersonal & communication skills
- Knowledge of all treatment procedures and products
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