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Collections Specialist

2 months ago

Durban, KwaZulu-Natal, South Africa Maneshez solutions services Full time

Position Overview: We are seeking a strategic Collections Specialist to manage the timely collection of overdue payments from clients. The role involves identifying key defaulters, developing payment strategies, and negotiating new payment terms. Additionally, you will monitor clients' compliance with these revised agreements.

Key Responsibilities:

  • Detecting discrepancies in established payment arrangements.
  • Contacting clients via phone and email to remind them of outstanding balances.
  • Tracking down elusive defaulters through investigative methods.
  • Creating feasible and well-structured payment plans.
  • Facilitating negotiations for modified payment terms.
  • Overseeing repayment processes to prevent recurring defaults.
  • Keeping meticulous records of all communications and agreements.
  • Initiating appropriate legal measures when necessary.

Qualifications: To excel in this role, you should have strong analytical and strategic skills. A successful Collections Specialist will be both intuitive and methodical in their approach.