Process Improvement Specialist

2 weeks ago


Cape Town, Western Cape, South Africa PM Connection Full time
Main Purpose of Job

To develop, implement, and maintain prioritized process improvement projects, management information frameworks, and company-wide processes for business mapping.

Key Responsibilities
  • Lead and govern process improvement projects and initiatives
  • Develop and monitor management information frameworks
  • Determine and track project benefits
  • Ensure business process mapping governance
  • Manage stakeholder relations
  • Lead and manage the people in the team
Essential Education
  • Bachelor's degree in Industrial Engineering
  • Desired Professional Registration
  • Registered as a Professional Engineer with the Engineering Council of South Africa (ECSA)
Essential Minimum Experience

A minimum of 5 years of relevant business process engineering/business analysis experience

Desired Experience

Hospital or healthcare environment experience

Required Job Skills and Knowledge
  • Industrial engineering principles, techniques, and skills (e.g. root cause analysis, statistical analysis, operations research methods, business process re-engineering, etc.)
  • Creative, procedural, and non-procedural design and synthesis of solutions
  • Computers, networks, and information infrastructures for accessing, processing, managing, and storing information
  • Collaboration within a multidiscipline environment
  • Critical awareness of the sustainability and impact of engineering activity on the social, industrial, and physical environment
  • Economics, business management, and project management
  • Relevant Mediclinic policies and procedures
  • Microsoft Word, Excel, PowerPoint, Power Automate
  • Presentation, communication, and facilitation
  • Advanced knowledge and experience in negotiations

Please note that your application will be considered unsuccessful if you have not heard from us within 2 weeks.



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