Tourism Operations Director
2 months ago
We are seeking a highly skilled and experienced Tourism Manager to join our team.
Duties and Responsibilities:- Multi-Property Oversight: Oversee the operations, maintenance, and overall management of multiple tourism properties, including resorts, vacation rentals, and other tourism-related facilities.
- Implement Operational Standards: Implement consistent operational standards across all properties to ensure high quality, safety, and guest satisfaction.
- Financial Management: Assist in managing budgets for all properties, ensuring alignment with financial objectives and maximizing profitability.
- Marketing and Tourism Development: Lead marketing initiatives for promoting properties across various platforms and channels.
- Guest Relations: Ensure exceptional guest service standards across all properties, addressing guest inquiries, complaints, and feedback promptly and professionally.
Requirements:
- Tertiary qualification in Hospitality or Property Management, or a related field.
- 5+ years of experience in tourism, hospitality, or property management, with a focus on multi-property oversight.
- Strong leadership and management skills, with the ability to oversee multiple locations and diverse teams.
- Financial acumen with experience in budgeting, forecasting, and revenue management.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency with property management software and other industry-related technology.
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