Tourism Operations Director

2 months ago


Pretoria, Gauteng, South Africa Kencorp Full time
About This Role at Kencorp

We are seeking a highly skilled and experienced Tourism Manager to join our team.

Duties and Responsibilities:
  • Multi-Property Oversight: Oversee the operations, maintenance, and overall management of multiple tourism properties, including resorts, vacation rentals, and other tourism-related facilities.
  • Implement Operational Standards: Implement consistent operational standards across all properties to ensure high quality, safety, and guest satisfaction.
  • Financial Management: Assist in managing budgets for all properties, ensuring alignment with financial objectives and maximizing profitability.
  • Marketing and Tourism Development: Lead marketing initiatives for promoting properties across various platforms and channels.
  • Guest Relations: Ensure exceptional guest service standards across all properties, addressing guest inquiries, complaints, and feedback promptly and professionally.

Requirements:

  • Tertiary qualification in Hospitality or Property Management, or a related field.
  • 5+ years of experience in tourism, hospitality, or property management, with a focus on multi-property oversight.
  • Strong leadership and management skills, with the ability to oversee multiple locations and diverse teams.
  • Financial acumen with experience in budgeting, forecasting, and revenue management.
  • Excellent communication, organizational, and problem-solving skills.
  • Proficiency with property management software and other industry-related technology.


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