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Aftersales Consultant

2 months ago

Paarl, Western Cape, South Africa Astor Motor Recruitment Full time
Aftersales Consultant Opportunity

We are seeking a skilled Aftersales Consultant to join our team at Astor Motor Recruitment. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Provide expert advice and guidance to customers on vehicle maintenance and repairs
  • Manage and maintain accurate records of customer interactions and vehicle history
  • Collaborate with our workshop team to ensure seamless service delivery
  • Develop and maintain strong relationships with customers to drive loyalty and retention
Requirements:
  • Matric Certificate
  • Technical qualification or knowledge (advantageous)
  • A valid Driver's License and own transport
  • At least 2 years of Service Advisor experience in a franchised brand motor dealership
  • Above-average customer service skills
  • Exceptionally well-groomed and presented
  • Fully bilingual (English & Afrikaans)
  • Clear understanding of Workshop Service Advisor duties
  • Working knowledge of a DMS (Autoline preferred)
  • Stable work history
  • Contactable references

Please submit your application, including a FULL CV in Word or PDF format, Qualification Certificates, a recent photograph, Copy of Driver's License, 3 months' payslips, and Names and contact numbers for at least 2 References.