Aftersales Consultant
4 weeks ago
We are seeking a highly skilled and experienced Aftersales Consultant to join our team at Astor Motor Recruitment. As a key member of our workshop team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service department.
Key Responsibilities:- Provide technical support and guidance to customers and colleagues
- Manage and maintain accurate records of customer interactions and service history
- Collaborate with colleagues to ensure efficient and effective service delivery
- Develop and maintain strong relationships with customers and colleagues
- Matric Certificate
- Technical qualification or knowledge (advantageous)
- A valid driver's license and own transport
- At least 2 years of experience as a Service Advisor in a franchised brand motor dealership
- Above-average customer service skills
- Exceptionally well-groomed and presented
- Fully bilingual (English & Afrikaans)
- Clear understanding of workshop service advisor duties
- Working knowledge of a DMS (Autoline preferred)
- Stable work history
- Contactable references
Please submit your application, including a full CV, qualification certificates, a recent photograph, copy of driver's license, 3 months' payslips, and names and contact numbers for at least 2 references.
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