Insurance Quality Assurance Specialist
2 months ago
Job Purpose: We're seeking a highly skilled Quality Assurance Consultant to join our team at Energy at Work Projects. As a Quality Assurance Consultant, you will be responsible for ensuring the quality of our sales calls and transactions.
Key Responsibilities:
• Call Monitoring: You will be responsible for monitoring and reviewing phone calls to ensure they meet our quality standards.
• Transaction Review: You will conduct thorough transaction reviews to ensure that all data is accurate and complete.
• Special Projects: You will participate in special projects designed to enhance our quality control processes and identify areas for improvement.
Requirements:
• Matric qualification
• 5 years of call centre experience
• 2-3 years of Short-Term Insurance Quality Assurance experience
• Clean ITC/Criminal Check
Why Choose Us? At Energy at Work Projects, we offer a dynamic and supportive work environment. We're committed to excellence and strive to create a symphony of quality in our sales calls and transactions. Apply now to join our team and be part of our journey to excellence.
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