Insurance Quality Assurance Specialist

2 months ago


Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

Job Purpose: We're seeking a highly skilled Quality Assurance Consultant to join our team at Energy at Work Projects. As a Quality Assurance Consultant, you will be responsible for ensuring the quality of our sales calls and transactions.

Key Responsibilities:

• Call Monitoring: You will be responsible for monitoring and reviewing phone calls to ensure they meet our quality standards.

• Transaction Review: You will conduct thorough transaction reviews to ensure that all data is accurate and complete.

• Special Projects: You will participate in special projects designed to enhance our quality control processes and identify areas for improvement.

Requirements:

• Matric qualification

• 5 years of call centre experience

• 2-3 years of Short-Term Insurance Quality Assurance experience

• Clean ITC/Criminal Check

Why Choose Us? At Energy at Work Projects, we offer a dynamic and supportive work environment. We're committed to excellence and strive to create a symphony of quality in our sales calls and transactions. Apply now to join our team and be part of our journey to excellence.



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