Airline Industry Contact Centre Expert

At Boomerang Marketing, we are seeking a highly skilled and experienced individual to join our team as an Airline Industry Contact Centre Expert.About the RoleThis is an opportunity to join a leader in the airline industry and take on a challenging role that requires excellent English Language Proficiency and Customer Service skills.The successful candidate...

Key ResponsibilitiesThe Trainer will coordinate and implement all aspects of training programs for participants throughout the Contact Centre.Conduct new starter training as well as refresher, up-skilling and cross-skilling training.Create an environment that is conducive to learning and exchanging information, engage the learner and produce the desired...

Company OverviewWNS Holdings Limited is a global BPM leader that has been in operation for many years.We have a growing footprint into Africa and are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa.Job DescriptionThis role is an exciting opportunity to provide customer service...

NCR Management Centre is seeking a talented Trainer Needed to join our dynamic Contact Centre team. As a key member of our training department, you will be responsible for designing and delivering impactful training programs that drive results.The ideal candidate will possess strong knowledge of Debt Review, Debt Review Cancellation, and Debt Mediation, as...

Job OverviewNCR Management Centre is seeking a highly skilled Trainer to join our team. As a Trainer, you will play a vital role in developing and delivering training programs that meet our business objectives.ResponsibilitiesDevelop and deliver comprehensive training programs to enhance employee skills and knowledge.Collaborate with subject matter experts...

We believe that there is power in connection. By helping businesses better relate to people out in the world, we make interactions and engagement more meaningful. We're entrepreneurs. We identify opportunities, build new solutions and continually look for new ways to do business better. We also know our reputation is based on our results, so we focus on...

About UsWe are an exciting career opportunity for a Greek speaking Customer Service Representative to join a prestigious airline brand in Cape Town, South Africa.Key Job Responsibilities:Assist passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languagesWork on renowned airline reservations...

SAP Contact Centre Telephony Functional Analyst Key AccountabilitiesThe successful candidate will be responsible for leading the implementation, configuration, and optimization of SAP Contact Centre solutions. This includes designing and configuring SAP Contact Centre solutions to meet business objectives, integrating SAP Contact Centre with other systems,...

The Contact Centre Quality Expert will play a key role in ensuring the high standards of our services are maintained, and that our customers receive the best possible experience. As a flexible and adaptable individual, you will be responsible for assessing and enhancing the quality of our operations, identifying areas for improvement, and developing...

Job title : Travel Centre ManagerJob Location : Western Cape, Cape TownDeadline : April 12, 2025Quick Recommended LinksJobs by Location Job by industries Job ObjectivesDevelop, and implement the Travel Centre business plan and align deliverables against the budget, and performance measures. Ensure all the Centre processes are properly managed and ensure...

Direct message the job poster from IGT SolutionsTeam Lead - Talent Acquisition Group at IGT SolutionsLocation: Cape TownMust have: Airline /Travel Domain experience in Call CenterPosition OverviewKey Responsibilities:Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or...

**NCR Management Centre: A Leader in Customer Service**We pride ourselves on being a forward-thinking organization that is dedicated to delivering exceptional customer experiences. Our Call Centre Learnership program is designed to equip talented individuals with the skills and knowledge they need to succeed in the customer service industry.**Job...

Are you a charismatic Contact Centre Agent looking for a new challenge? Do you have a strong passion for delivering exceptional customer service and contributing to the company's success?At Boomerang Marketing, we are seeking a skilled Contact Centre Agent to join our dynamic team. As a key member of our customer support function, you will play a vital role...

Role OverviewWe are seeking an experienced Senior Customer Experience Manager to join our team at IGT Solutions. The successful candidate will be responsible for leading business operations in a Contact Centre services environment, providing strategic and tactical operational direction to the team.This role requires a strong understanding of BPO/Contact...

SAP Contact Centre Telephony Functional Analyst Position DescriptionThis position involves leading the implementation, configuration, and optimization of SAP Contact Centre solutions. The ideal candidate will have 8+ years of SAP experience with a focus on Contact Centre Telephony solutions, and a proven track record of multiple SAP Contact Centre Telephony...

Job RequirementsTo be successful in this role, you must meet the following requirements:National senior certificate (grade 12)At least 5 years' experience in a customer service environmentExcellent communication skills, both written and verbal, in English and one other South African languageAble to work shifts, including Saturdays, Sundays, and public...

Welcome to the Recru-it Management Development Programme, a tailored initiative designed to support your career growth in the financial services sector.This comprehensive programme combines theoretical knowledge with practical skills, empowering you to excel in a dynamic contact centre environment.Throughout the programme, you will engage in face-to-face or...

In today's competitive job market, having the right skills and qualifications can make all the difference. The Skills Programme is designed to equip participants with the knowledge and expertise needed to succeed in the financial industry.Through a combination of classroom training and self-directed learning, participants will gain a deep understanding of...

About The JobWe are seeking a highly motivated Contact Centre Team Lead to join our team. In this role, you will be responsible for managing a team of contact centre agents to ensure excellent customer service and meet sales targets.Key ResponsibilitiesTeam Management: Manage and motivate a team of contact centre agents to achieve excellent customer service...

SAP Contact Centre Telephony Functional Analyst Job SummaryWe are seeking an experienced SAP Contact Centre Telephony Functional Analyst to lead the implementation, configuration, and optimization of SAP Contact Centre solutions. The ideal candidate will have 8+ years of SAP experience with a strong background in multiple SAP Contact Centre Telephony...