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Online Presence Manager

2 weeks ago

Cape Town, Western Cape, South Africa Talent Sam Full time
About the Role

We are seeking a highly skilled Social Media Community Executive to manage our online presence across various social media platforms.

This position involves:

  • Managing the online community by responding to comments and questions in a timely and professional manner on Instagram and LinkedIn.
  • Fostering relationships with key community members, influencers, and brand advocates to build loyalty and amplify the brand message.
  • Gathering and reporting on community feedback, insights, and trends to inform product development, customer service, and marketing strategies.
  • Collaborating with the marketing, content, and customer service teams to align community management efforts with overall brand strategy.

Requirements include:

  • Experience in Marketing, Communications, Public Relations, or a related field.
  • Strong communication and interpersonal skills.
  • Deep understanding of social media platforms and trends.
  • Passion for social media and community building.