Online Gaming Host

3 days ago


Cape Town, Western Cape, South Africa Ajtechnicaldr Full time

Betway Group Graduate Customer Service Host

Unlock Your Potential in Online Gaming

Career growth and innovation are at the forefront of our online gaming industry. As a customer service host, you will be part of a team that provides world-class support to customers.

We are seeking a skilled and dedicated individual to join our team as a graduate customer service host. In this role, you will be responsible for providing exceptional customer service through various communication channels.

Key Responsibilities:

  • Provide expert customer service by responding to customer inquiries via phone, email, and online chats.
  • Process and resolve customer contacts in a multimedia environment.
  • Accurately record customer information in relevant databases.
  • Complete assigned tasks during your shift.

Requirements:

  • Demonstrate a strong understanding of organizational culture.
  • Excellent communication skills in English (read, write, and speak fluently).
    • Be available for 24/7 shift rotations.
    • Possess a degree in a relevant field (BCom or BSC).
    • Show resilience, quality focus, ownership, organizing, critical thinking, and stress tolerance.

About DigiOutsource:

DigiOutsource is a proud partner of Super Group (SGHC), a leading online sports brand and premier betting brand. We provide market-leading services to our international client base while successfully managing established online gaming brands.



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