Online Community Manager

3 days ago


Cape Town, Western Cape, South Africa Rsaweb Full time
Job Description
We are seeking an Online Community Manager to join our team at Rsaweb. As a key member of our digital marketing department, you will be responsible for managing and moderating our online communities across various social media platforms.

Main Responsibilities:
  • Develop and implement a comprehensive social media strategy that aligns with our brand goals.
  • Manage and moderate online communities across various social media platforms.
  • Respond to comments and messages in a timely and professional manner.
  • Monitor and analyze social media metrics to optimize our content and improve engagement.
  • Stay up-to-date with industry trends and best practices in social media marketing.

Requirements:
  • Bachelor's degree in marketing, communications or related field.
  • Minimum of 2 years' experience in social media community management.
  • Excellent communication and customer service skills.
  • Strong problem-solving skills.
  • Familiarity with social media analytics tools.

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