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Customer Engagement Strategist

1 week ago


Durban, KwaZulu-Natal, South Africa The Unlimited Group Full time

The Unlimited Group is seeking a highly motivated and experienced professional to join our team as a Customer Experience Specialist. In this role, you will be responsible for driving the digital transformation of our customer journey and ensuring a seamless brand experience.

You will work closely with cross-functional teams to leverage data insights and enhance customer experiences. Your expertise in customer experience will be invaluable in influencing change within the business.

Key responsibilities include:

  1. Driving the digital transformation of our customer journey
  2. Leading quality engagements across all touchpoints
  3. Ensuring a seamless brand experience

This is an exciting opportunity for a seasoned professional to make a meaningful impact at The Unlimited Group.