Insurance Binder Operations Coordinator

16 hours ago


Pretoria, Gauteng, South Africa Spesnet Group Healthcare Innovation Applied Full time

Spesnet Group Healthcare Innovation Applied is seeking a highly skilled and experienced professional to fill the role of IT Infrastructure Management Professional. As a key member of our operations team, you'll be responsible for the smooth and effective execution of policy administration processes, ensuring timely and accurate processing of policies and related documents.

Responsibilities
  • Manage and maintain infrastructure systems, ensuring high availability and performance.
  • Leverage technical expertise to deliver on processing requirements, ensuring adherence to SLAs and maintaining high-quality standards.
  • Maintain strong relationships with key stakeholders, including underwriters, brokers, and customers.
  • Process and manage premium bordereaux and recon statements accurately and efficiently.
  • Ensure timely submission of bordereaux and recons to underwriters, adhering to agreed-upon deadlines.
  • Calculate and verify binder admin fees and commissions accurately.
  • Initiate new business onboarding and acceptance, ensuring seamless integration into existing processes.
  • Obtain insurers' policy numbers and provide welcome packs to customers, meeting SLA expectations.
  • Process terminations and lapses promptly, adhering to established timelines.
  • Provide PPR communication confirmation to underwriters as required.
  • Analyze compliance reports, identifying areas for improvement and implementing corrective actions.
  • Attend training sessions to enhance knowledge and certification in underwriting and insurance processes.
  • Support auditors by providing necessary information and insights.
  • Contribute to process enhancements and system improvements, ensuring efficient and accurate processing.


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