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IT and Sales Professional

1 week ago

Sandton, South Africa Innov8ive Software Solutions Full time
Job Overview

Innov8ive Software Solutions crafts strategic IT business solutions to drive client success. Our customized approaches empower businesses to thrive in an ever-evolving technological landscape.

About the Role

This is a full-time on-site position for an IT Technician and Sales representative located in Johannesburg. The role entails providing technical support, troubleshooting IT issues, managing information technology systems, and delivering exceptional customer service. Additionally, the role involves training clients on software solutions and contributing to sales activities such as identifying and addressing customer needs, building and maintaining client relationships, conducting product demonstrations, negotiating contracts, and achieving sales targets while maintaining a deep understanding of the technical landscape.

Key Responsibilities
  • Provide technical support and resolve IT issues efficiently
  • Manage information technology systems effectively
  • Deliver outstanding customer service
  • Train clients on software solutions
  • Contribute to sales activities including identifying customer needs, building relationships, and demonstrating products
Requirements
  • 3-5 Years of industry-related experience
  • Microsoft MCSE, IT Diploma, A+, N+ certifications
  • English language proficiency at business level
  • Troubleshooting and technical support skills
  • Customer service abilities
  • Training capabilities
  • Strong interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Experience in sales and software solutions is mandatory
  • Excellent knowledge of Windows and Windows virtual server
  • Excellent knowledge of Active Directory
  • Cloud knowledge
  • Willingsness to learn new technologies quickly in a rapidly evolving environment
  • Flexibility and well-developed sense of organization and personal responsibility
  • General knowledge of Cyber Security, Networks, Firewalls, and Linux and TCP/IP networking
Competencies and Behaviours
  • Strong interest in secure and up-to-date infrastructures
  • Highly organized with ability to coordinate with other team members
  • Proven analytical and problem-solving abilities
  • Ability to prioritize and execute tasks effectively
  • Prompt action-taker with task completion
  • Ability to design and draft creative and cost-effective solutions
  • Open to collaboration and changing ideas for new options