Business Development Coordinator
4 days ago
The Project Administrator will serve as the secondary point of contact for clients and provide crucial support to the Account Manager. This role is essential in ensuring smooth client interactions and managing the administrative functions related to client contracts and contractor management.
Key Responsibilities:
- Client Liaison:
- Assist in Client Onboarding: Ensure accurate completion of contract details and familiarize yourself with contract contents.
- Support Client Queries: Act as a secondary contact for client matters, assist with administrative queries, and maintain strong client relationships.
- Administration of Client Contracts: Assist with timely delivery of client solutions, compile data for tracking key account metrics, and support account status reports.
- Financial Administration: Assist in issuing invoices, following up on outstanding payments, and providing documentation requested by clients.
- Contractor Liaison:
- Onboarding and Offboarding Contractors: Manage documentation required for onboarding and terminating contractors, ensuring timely processing.
- Contractor Administration: Handle visa applications, travel arrangements, and day-to-day queries related to contracts and immigration.
- Compliance Management: Track visa and permit expirations, ensure timely renewals, and maintain compliance with regulations.
- Timesheet Processing: Assist with payroll-related queries, ensure timely submission of timesheets, and manage payslip distribution.
- Essential: Minimum 3 years of experience in client account administration.
- Preferred: Experience in mobilizing contractors or organizing travel/visas into Africa, or experience in a heavy engineering project environment managing employee/contractor contracts in Africa.
Skills and Competencies:
- Essential Skills: Proficiency in Microsoft Office Suite, excellent written and verbal communication, strong numeracy skills, and relationship-building abilities.
- Behavioural Competencies: Customer focus, problem-solving, attention to detail, proactive approach, trustworthy, and strong decision-making skills.
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