Spa Receptionist Role: Client Liaison and Booking Coordinator

2 days ago


Cape Town, Western Cape, South Africa Miranda Forrester Spa & Beauty Placements Full time

The Miranda Forrester Spa & Beauty Placements is seeking a highly skilled Spa Receptionist to join our team. As a key member of our front desk, you will be responsible for providing exceptional guest service, managing bookings, and ensuring seamless operations.

Key Responsibilities
  • Client Liaison: Engage with guests in a professional and courteous manner, ensuring their needs are met and exceeding expectations.
  • Booking Coordinator: Manage bookings efficiently, including processing payments, confirming appointments, and communicating with guests.
  • Front Desk Operations: Maintain a clean and organized workspace, handling cash transactions, and resolving any issues that may arise.

We offer a competitive salary of R10,500 per month, gross, as well as a range of benefits, including monthly retail bonus incentives, promotional bonus incentives, pension fund contributions, medical aid company contributions, staff transport, and staff parking.

Requirements
  1. MATRIC (GRADE 12) / SENIOR NATIONAL CERTIFICATE: A recognized qualification that demonstrates your ability to work in a fast-paced environment.
  2. Spa Receptionist Experience: Essential experience in a spa or salon setting, with excellent communication and interpersonal skills.
  3. Computer Literacy: Proficiency in booking software, social media, and Microsoft Office applications.
  4. Presentation and Grooming: High standards of presentation and grooming are expected, with the ability to maintain a professional appearance at all times.

Our ideal candidate will have previous experience working in a similar role, possess excellent knowledge of the spa industry, and demonstrate exceptional guest relations skills.

Additional Benefits
  • Certificate or Diploma in Spa/Skin Care/Cosmetology or Somatology: A valuable asset for career progression.
  • Reliable Transport: The ability to travel to and from work safely and efficiently is essential.

If you are a motivated and customer-focused individual with a passion for delivering exceptional guest experiences, we encourage you to apply.



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