Spa Receptionist
1 week ago
We are seeking a skilled Spa Receptionist to join our experienced and dynamic team at a luxurious spa in Camps Bay. As a Spa Receptionist, you will be responsible for ensuring a seamless and memorable experience for our guests.
Key Responsibilities:- First Point of Contact: Greet guests warmly upon arrival and provide them with a welcoming atmosphere.
- Manage Guest Experience: Ensure that every guest interaction is positive and offer tips on the best products and services to meet their needs.
- Handle Transactions: Register new guests, process payments for services, and issue invoices while maintaining accurate records of business transactions.
- Support Spa Operations: Assist in the smooth operation of the spa by coordinating appointments and managing schedules effectively.
- Maintain Professionalism: Uphold high standards of customer service and professionalism in all interactions.
Requirements:
- Educational Background: Grade 12 or equivalent.
- Experience: Previous experience as a Spa Host or Receptionist in a Spa or Wellness Centre is preferred.
- Technical Skills: Proficient in Microsoft Office (Word, Excel) and familiar with ESP systems; knowledge of Opera Cloud is extremely advantageous.
Why Join Us?
This position offers an incredible opportunity to work in a luxurious setting that values wellness and employee development. As our Spa Receptionist, you will play a vital role in creating memorable experiences for our guests while working in an inspiring environment.
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