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Spa Operations Coordinator

1 month ago

Cape Town, Western Cape, South Africa MSC Cruises Full time
Job Title: Spa Receptionist

At MSC Cruises, we are seeking a highly skilled and experienced Spa Receptionist to join our team. As a key member of our spa team, you will be responsible for ensuring the smooth operation of our spa facilities and providing exceptional customer service to our guests.

Key Responsibilities:
  • Support the Spa Manager in the day-to-day operation of the spa
  • Provide exceptional customer service to guests, ensuring their needs are met and exceeded
  • Manage the spa reception area, including handling guest inquiries and resolving any issues that may arise
  • Assist with the coordination of spa treatments and services, ensuring timely and efficient delivery
  • Maintain accurate records and reports, including guest feedback and treatment schedules
Requirements:
  • 1+ year of experience in a spa or wellness environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic knowledge of spa treatments and services
  • Fluency in English, with additional languages a plus
What We Offer:
  • A competitive salary and benefits package
  • The opportunity to work with a leading cruise line and be part of a dynamic team
  • Professional development and training opportunities
  • A fun and supportive work environment