Customer Relationship Manager

4 days ago


Cape Town, Western Cape, South Africa Immploy Full time
Job Requirements

Immploy is seeking a Customer Relationship Manager to join our team. The ideal candidate will have experience in customer relationship management, preferably in the food, beverage, or hospitality industry.

  • The successful candidate will be responsible for developing and maintaining relationships with key clients, including restaurants, wine retailers, and distributors.
  • They will identify and target new sales opportunities to expand market share and build long-term business relationships with decision-makers within client accounts.
  • Promote and sell the company's range of wines and related products, ensuring clients understand product features and benefits.
Responsibilities
  • Meet or exceed monthly, quarterly, and annual sales targets and KPIs.
  • Maintain accurate records of client interactions, sales activities, and opportunities using CRM tools.
  • Prepare and present regular sales reports to management, detailing progress, challenges, and sales performance.
Requirements
  • Proven experience in customer relationship management, preferably in the food, beverage, or hospitality industry.
  • A solid understanding of wines, wine regions, and the wine industry.
  • Exceptional communication and negotiation skills.
  • Strong ability to build and maintain client relationships.

We are committed to providing a comprehensive benefits package to our employees. If you are passionate about wine and have a proven track record in customer relationship management, please submit your application to Immploy today.



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