Senior Customer Liaison Manager
6 days ago
We are seeking a highly motivated and experienced Senior Customer Liaison Manager to join our team. The successful candidate will be responsible for driving customer satisfaction, ensuring high standards of product knowledge, and fostering strong relationships with internal stakeholders.
Responsibilities- Manage a team of customer service representatives to achieve productivity targets and maintain quality scores.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Ensure effective communication and alignment on daily expectations, recognizing individual contributions and celebrating success.
- 5 years' experience in a call centre management role, with a proven track record of improving customer satisfaction.
- Degree or diploma in business management or a related field, with computer literacy and proficiency in MS Office Suite.
- Familiarity with SAP ERP System, CRM platforms (Salesforce advantageous), and BI Platforms.
- Strong written and verbal communication skills, with the ability to work effectively in a team environment.
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Customer Service Liaison
2 weeks ago
Johannesburg, Gauteng, South Africa Wilderness Full timeJob title : Customer Service LiaisonJob Location : Gauteng, JohannesburgDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries Detailed ResponsibilitiesCollaborate with all pertinent business stakeholders in investigating and aiding complaint resolution, ensuring continuous communication, providing insights, and making...
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Customer Support Liaison
5 days ago
Johannesburg, Gauteng, South Africa HARTMANN GROUP Full timeAbout the PositionWe are looking for a dedicated Customer Support Liaison to join our team at HARTMANN GROUP.The successful candidate will be responsible for providing high-level customer support, answering complex questions, and resolving issues in a timely and professional manner.Responsibilities:Provide expert-level customer support, addressing complex...
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Senior Conveyancing Liaison Officer
8 hours ago
Johannesburg, Gauteng, South Africa Wesbank Full timeJob Description: At Wesbank, we're looking for a highly skilled and organized Senior Conveyancing Liaison Officer to join our team. As the successful candidate, you will be responsible for providing efficient administration support to ensure the smooth operation of our functional area. Key Responsibilities:Manage costs and expenses within...
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Johannesburg, Gauteng, South Africa Unique Personnel (Pty) Ltd Full timeUnique Personnel (Pty) Ltd is seeking an Administrative Liaison for Customer Satisfaction to join our team. As a key member of our front desk team, you will be responsible for handling customer complaints and inquiries, supporting franchising administration, and managing front desk reception duties.Responsibilities:Handle customer complaints and feedback in...
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Customer Service Liaison Specialist
7 days ago
Johannesburg, Gauteng, South Africa Unique Personnel (Pty) Ltd Full timeWe are seeking a skilled Customer Service Liaison Specialist to join our team at Unique Personnel (Pty) Ltd. This role involves handling customer complaints and inquiries, supporting franchising administration, and managing front desk reception duties.Key Responsibilities:Act as the primary contact for customer complaints and feedback across various...
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Senior Customer Experience Manager
7 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeAbout This OpportunityIsilumko Staffing (JHB) is seeking a highly motivated and experienced professional to fill the role of Senior Customer Experience Manager. As a key member of our team, you will be responsible for leading and managing our customer support department, ensuring exceptional customer service, and driving continuous improvement in service...
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Front Desk Liaison
2 days ago
Johannesburg, Gauteng, South Africa Intertex Clothing Full timeJoin Our Team!Intertex Clothing is a leading clothing manufacturer that values innovation and excellence. We are committed to providing exceptional customer experiences through our high-quality products and services.About the RoleWe are seeking a highly skilled Front Desk Liaison to join our support services team. In this role, you will be responsible for...
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Senior Logistics Operations Director
7 days ago
Johannesburg, Gauteng, South Africa Farm Manager SA Full timeAbout the RoleFarm Manager SA is seeking a highly skilled and experienced Senior Logistics Operations Director to lead our operations in the warehouse and transportation industry.The ideal candidate will possess a strong background in logistics management, excellent computer skills, and proven leadership abilities to manage a team effectively.The successful...
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Customer Liaison Coordinator
2 days ago
Johannesburg, Gauteng, South Africa ottoBauthentic Full timeJob OverviewAs an Invoicing and Ordering Clerk at ottobauthentic, you will play a crucial role in ensuring seamless customer service and efficient order processing. Your primary responsibilities will include:Managing customer orders from receipt to delivery.Communicating effectively with customers to resolve queries and concerns.Maintaining accurate records...
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Customer Service Liaison
3 days ago
Johannesburg, Gauteng, South Africa HARTMANN GROUP Full timeJob DescriptionWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our service team, you will be responsible for providing exceptional support to our customers through product knowledge, efficient order processing, and effective issue resolution.Responsibilities:Order Processing:...
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Client Service Liaison
3 days ago
Johannesburg, Gauteng, South Africa Smdtechnologies Full timeClient Service Liaison PositionSmdtechnologies is seeking a skilled Client Service Liaison to provide exceptional client service and support to our customers. In this role, you will be responsible for communicating effectively with clients, identifying their needs, and resolving issues in a timely and professional manner. You will also collaborate with...
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Customer Service Liaison
2 days ago
Johannesburg, Gauteng, South Africa Emporium Human Capital Full timeElevate the guest experience as a Hotel Receptionist at Emporium Human Capital.As a critical member of our hotel team, you will be responsible for delivering exceptional customer service and ensuring seamless guest interactions.Your Key Contributions:Greet guests warmly and efficientlyAddress guest inquiries and resolve issues promptlyManage room inventory...
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Logistics Liaison Officer Gauteng
7 days ago
Johannesburg, Gauteng, South Africa VSc Solutions Full timeJob SummaryVSc Solutions is seeking a highly motivated and organized Client Liaison Officer to join our team in Johannesburg. In this role, you will play a vital part in managing routes, communicating with customers, and resolving queries.Main ResponsibilitiesAct as the primary point of contact for customers, responding to their queries and concerns.Monitor...
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Business Liaison Officer
3 weeks ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOur client is seeking a dynamic Business Liaison Officer to spearhead our marketing initiatives and enhance our brand presence. If you thrive in a fast-paced environment and possess a blend of strategic thinking and creative flair, this could be your next big opportunityPosition Purpose: As a Business Liaison Officer, you'll be at the forefront of developing...
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Business Liaison Officer
4 days ago
Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOur client is seeking a dynamic Business Liaison Officer to spearhead our marketing initiatives and enhance our brand presence. If you thrive in a fast-paced environment and possess a blend of strategic thinking and creative flair, this could be your next big opportunityPosition Purpose: As a Business Liaison Officer, you'll be at the forefront of developing...
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Customer Service Liaison
5 days ago
Johannesburg, Gauteng, South Africa Tsebo Solutions Group Full timeAbout the RoleThe Phone Support Specialist will be the first point of contact for our customers, providing timely and effective solutions to their queries and concerns. Key responsibilities include answering calls within 20 seconds, logging calls accurately, and providing feedback on job progress.
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Council Liaison Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa City of Johannesburg Full timeJob title : Council Liaison SpecialistJob Location : Gauteng, JohannesburgDeadline : March 24, 2025Quick Recommended LinksJobs by Location Job by industries Minimum Requirements: Grade 12; National Diploma in Political Science/Public Administration, related field or equivalent (NQF level 6); 3 – 4 years relevant experience of which 2 years is in a...
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operations manager
3 weeks ago
Johannesburg, Gauteng, South Africa Farm Manager SA Full timeMINIMUM REQUIREMENTS Tertiary Qualification in Warehousing, transportation and logistics Excellent Computer skills Excellent management and human resources skills Good understanding of accounting processes 8 - 10 Years at senior operational level with the Warehouse and transportation industry Basic legal knowledge of contracts Problem solving skills ...
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operations manager
5 days ago
Johannesburg, Gauteng, South Africa Farm Manager SA Full timeMINIMUM REQUIREMENTS Tertiary Qualification in Warehousing, transportation and logistics Excellent Computer skills Excellent management and human resources skills Good understanding of accounting processes 8 - 10 Years at senior operational level with the Warehouse and transportation industry Basic legal knowledge of contracts Problem solving skills Judgment...
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Client Liaison Officer
2 days ago
Johannesburg, Gauteng, South Africa Globevest Group Full timePosition: Client Liaison Officer (JHB)Salary: Market relatedLocation: JohannesburgIndustry: Food Processing/SupplyReference Number: CWR.CLO.NRS.17032025COMPANY DESCRIPTION:Our client is a leading South African meat wholesaler supplying meat and other food products to sectors of the hotel, restaurant and hospitality industries. They are looking for a Client...