Retention Team Lead

Job DescriptionThe Service Delivery Executive will be responsible for managing the end-to-end value propositioning of the Retention inbound and outbound contact centre. This includes coaching, leading, and supervising the Retention department effectively, while maintaining and developing a well-trained staff complement.Key ResponsibilitiesThis role...

About the RoleAs a Senior Customer Retention Manager at Standard Bank of South Africa Limited, you will be responsible for managing the end-to-end value propositioning of the Retention inbound and outbound contact centre. Your key objective will be to ensure adherence to standing procedures and audit requirements within the area.You will lead and supervise...

About the Job:We are looking for a Customer Retention Specialist who can drive business growth through customer retention. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.Job Description:To provide customer-focused service and ensure that customers remain satisfied with our products and services.To...

Long Term Retentions Professional: We require a highly motivated and results-driven individual to fill the role of Long Term Retentions Professional. The successful candidate will be responsible for retaining customers and driving business growth.Key Responsibilities:To identify opportunities to retain customers and implement strategies to achieve this...

**Company Overview:**As a Sales Team Lead at the Clicks Group Limited, you will be responsible for ensuring service excellence at the point of sale by efficiently directing and controlling all operational activities in a timely and efficient manner.

Job DescriptionThe AfroCentric Group is seeking a highly skilled Account Management Lead to join our team. As a key member of our client liaison team, you will be responsible for managing relationships with scheme members and stakeholders, ensuring retention and issue resolution.The ideal candidate will have at least 8 years of managerial experience in the...

Job SummaryWe are seeking a highly skilled Business Process Manager to lead our Client Retention team. The ideal candidate will have a proven track record of managing large staff contingents, ensuring adherence to standing procedures and audit requirements.Key Responsibilities:Manage end-to-end value propositioning of the Retention inbound and outbound...

Leadership OpportunityWe are seeking a seasoned Relationship Management Leader to join our Client Retention team. As a key member of our leadership team, you will be responsible for managing large staff contingents, ensuring adherence to standing procedures and audit requirements.Key ResponsibilitiesThis role involves:Coaching, leading, and supervising the...

Company OverviewStandard Bank of South Africa Limited is a leading financial services provider in the country, offering a wide range of products and services to its clients. Our goal is to provide excellent customer service and support to our customers, ensuring their financial well-being.

OverviewWe are seeking a highly skilled and experienced sales team manager to lead our sales team and drive revenue growth. As a sales team manager, you will be responsible for overseeing the performance of our sales agents, tracking sales goals, and developing strategies to improve sales performance.Duties & ResponsibilitiesLeading a team of sales agents to...

About the RoleThe AfroCentric Group is seeking a highly skilled and experienced Clinical Team Lead to join our Managed Healthcare team. In this role, you will be responsible for managing a team of clinical professionals, providing guidance and support to ensure the delivery of high-quality services.

Role OverviewThe Service Delivery Executive will be responsible for managing the day-to-day activities of the Client Retention team, including coaching, leading, and supervising staff members. This role requires strong leadership and management skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesThis role involves:Managing...

About the JobAt Standard Bank of South Africa Limited, we are committed to delivering exceptional customer service. As a Retention Team Lead, you will play a vital role in achieving this goal.Your primary responsibility will be to manage the end-to-end value propositioning of the Retention inbound and outbound contact centre. This includes ensuring adherence...

Job Title: Sales Team ManagerTo oversee a team of sales agents to ensure optimal sales performance and service delivery within a leading Telecommunications company.Duties & ResponsibilitiesDriving team and individual performance to achieve KPI and targets on a monthly basisTracking sales goals and communicating results and achievementsIdentifying development...

About the RoleWe are seeking a highly skilled Customer Service Director to lead our Retention team at Standard Bank of South Africa Limited. As a key member of our management team, you will be responsible for managing the end-to-end value propositioning of the Retention inbound and outbound contact centre.Your main responsibility will be to ensure adherence...

We are seeking a skilled Short Term Insurance Team Lead to join our team at Standard Bank of South Africa Limited. As a key member of our organization, this role will require you to oversee the management of our Call Centre based claims area nationally.Your primary responsibility will be to ensure that our company's cost containment and customer service...

Job Overview:The Customer Support Agent role at Architectural Services involves providing top-notch customer service, resolving complex issues, and promoting excellent service standards.Key Skills and Qualifications:Degree in relevant field (advantageous).Excellent verbal and written communication skills.Computer literacy (MS Office, Excel,...

About UsAbsa Group is a leading financial services provider in Africa, dedicated to empowering the continent's future by providing innovative financial solutions that meet the evolving needs of our customers. With a rich history spanning over 100 years, we have established ourselves as a trusted partner for individuals, businesses, and governments across the...

Job OverviewTo ensure optimal sales performance and service delivery within the telecommunications industry, a team of sales agents must be effectively managed. This position involves driving team and individual performance to achieve all Key Performance Indicators (KPIs) and targets on a monthly basis.Duties & ResponsibilitiesTrack sales goals and...

Job DescriptionWe are seeking a highly skilled and experienced Sales Team Leader to join our team. In this role, you will be responsible for leading and supervising sales consultants in the sale of products to clients.Key ResponsibilitiesLead and supervise sales consultants to ensure they meet sales targets and maintain a high level of customer...