Customer Retention Specialist
4 days ago
About the Job:
We are looking for a Customer Retention Specialist who can drive business growth through customer retention. The ideal candidate will have excellent communication skills and be able to work in a fast-paced environment.
Job Description:
- To provide customer-focused service and ensure that customers remain satisfied with our products and services.
- To identify opportunities to retain customers and implement strategies to achieve this goal.
- To work closely with the sales team to upsell and cross-sell our products.
Requirements:
- Minimum of 2 years insurance industry experience
- Minimum of 2 years call centre/telephone experience
- Minimum of 1 year sales/retention contact centre experience
-
Senior Customer Retention Manager
2 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeAbout the RoleAs a Senior Customer Retention Manager at Standard Bank of South Africa Limited, you will be responsible for managing the end-to-end value propositioning of the Retention inbound and outbound contact centre. Your key objective will be to ensure adherence to standing procedures and audit requirements within the area.You will lead and supervise...
-
Client Retention Specialist
12 hours ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeJob DescriptionThe Service Delivery Executive will be responsible for managing the end-to-end value propositioning of the Retention inbound and outbound contact centre. This includes coaching, leading, and supervising the Retention department effectively, while maintaining and developing a well-trained staff complement.Key ResponsibilitiesThis role...
-
Consultant, Retentions
6 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeBusiness Segment: Insurance & Asset ManagementLocation: ZA, GP, Roodepoort, Ellis Street 4To provide a high level of service (telephonically and via correspondence) to Customers. The primary function of a Long Term Retentions Consultant is to ensure that all cancellation requests are retained by using all tools provided, for example, by offering the product...
-
Retention Team Lead
2 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeAbout the RoleStandard Bank of South Africa Limited seeks an experienced professional to lead its Retention team as a Head of Client Relationships. In this role, you will manage the end-to-end value propositioning of the Retention inbound and outbound contact centre.Your primary focus will be on ensuring adherence to standing procedures and audit...
-
Long Term Retentions Professional
4 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeLong Term Retentions Professional: We require a highly motivated and results-driven individual to fill the role of Long Term Retentions Professional. The successful candidate will be responsible for retaining customers and driving business growth.Key Responsibilities:To identify opportunities to retain customers and implement strategies to achieve this...
-
Clinical Sales Specialist
4 days ago
Roodepoort, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeSalesworx Specialist Sales Recruitment is seeking a skilled Clinical Sales Specialist to join our team in Roodepoort. As a Clinical Sales Specialist, you will be responsible for presenting The client products and their advantages, and organizing and distributing promotional material in line with marketing strategies.The ideal candidate will have a strong...
-
Retention and Growth Services Professional
6 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeJob OverviewAt Standard Bank of South Africa Limited, we are committed to building long-term relationships with our clients, providing tailored solutions to meet their unique needs. As a Long Term Business Solutions Consultant, you will play a critical role in ensuring the retention of policies through effective communication, negotiation, and...
-
Customer Service Director
2 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeAbout the JobAt Standard Bank of South Africa Limited, we are committed to delivering exceptional customer service. As a Retention Team Lead, you will play a vital role in achieving this goal.Your primary responsibility will be to manage the end-to-end value propositioning of the Retention inbound and outbound contact centre. This includes ensuring adherence...
-
Insurance Recovery Specialist
4 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeWe are seeking an Insurance Recovery Specialist to join our team at Standard Bank of South Africa Limited. In this role, you will be responsible for managing various outsource agents that perform recoveries and liabilities functions on behalf of the company.The successful candidate will possess strong communication skills and be able to work effectively in a...
-
Business Retention Specialist
4 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeCompany OverviewStandard Bank of South Africa Limited is a leading financial services provider in the country, offering a wide range of products and services to its clients. Our goal is to provide excellent customer service and support to our customers, ensuring their financial well-being.
-
Sales Executive Roodepoort
4 days ago
Roodepoort, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeAt Salesworx Specialist Sales Recruitment, we are seeking a skilled Sales Executive to join our team in Roodepoort. As a Sales Executive, you will be responsible for achieving sales targets and implementing sales strategies to attain sales volume and customer growth for the assigned therapies: Clinical Nutrition and Anaesthesia.The ideal candidate will have...
-
Sales and Marketing Specialist
4 days ago
Roodepoort, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full timeJob DescriptionWe are seeking a highly motivated Sales Representative to join our team. The successful candidate will be responsible for achieving sales targets and implementing sales strategies to attain sales volume and customer growth for the assigned therapies: Clinical Nutrition and Anaesthesia.Duties & Responsibilities:Achieve revenue sales and targets...
-
Business Process Manager
12 hours ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeJob SummaryWe are seeking a highly skilled Business Process Manager to lead our Client Retention team. The ideal candidate will have a proven track record of managing large staff contingents, ensuring adherence to standing procedures and audit requirements.Key Responsibilities:Manage end-to-end value propositioning of the Retention inbound and outbound...
-
Service Delivery Executive
12 hours ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeRole OverviewThe Service Delivery Executive will be responsible for managing the day-to-day activities of the Client Retention team, including coaching, leading, and supervising staff members. This role requires strong leadership and management skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesThis role involves:Managing...
-
Head of Client Relationships
2 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeAbout the RoleWe are seeking a highly skilled Customer Service Director to lead our Retention team at Standard Bank of South Africa Limited. As a key member of our management team, you will be responsible for managing the end-to-end value propositioning of the Retention inbound and outbound contact centre.Your main responsibility will be to ensure adherence...
-
Customer Experience Specialist Needed
1 hour ago
Roodepoort, Gauteng, South Africa Ajtechnicaldr Full timeJob SummaryWe are seeking a dedicated and results-driven individual to join our team as a General Assistant at Food Lovers Market.As a General Assistant, you will play a critical role in delivering exceptional customer experiences and supporting the day-to-day operations of the store.Key Accountabilities:Deliver outstanding customer service and...
-
Pharmaceutical Care Specialist
2 days ago
Roodepoort, Gauteng, South Africa Clicks Group Limited Full timeJob Summary:We are seeking a highly skilled Pharmaceutical Care Specialist to join our team at Clicks Group Limited.Company Overview:At Clicks, we pride ourselves on delivering exceptional customer service and providing high-quality healthcare solutions. As a Pharmaceutical Care Specialist, you will play a vital role in ensuring that our customers receive...
-
People Operations Specialist
2 days ago
Roodepoort, Gauteng, South Africa Clicks Group Limited Full timeAbout Our Company\Clicks Group Limited is a leading healthcare and beauty retailer in South Africa. Our company values innovation, customer satisfaction, and employee engagement.\Job Description\The HR Officer II - Store Operations (Inland North) will be responsible for implementing and maintaining human resources initiatives at a corporate level in...
-
External Sales Specialist
4 days ago
Roodepoort, Gauteng, South Africa The Building Company Full timeAs an External Sales Specialist at The Building Company, you will play a critical role in driving sales growth and expanding our customer base. Your primary responsibilities will include conducting 'cold calls' to new and potential customers, representing the store positively in the marketplace, and maintaining strong relationships with existing...
-
Risk Management Specialist
4 days ago
Roodepoort, Gauteng, South Africa Standard Bank of South Africa Limited Full timeJob DescriptionCompany OverviewThe Standard Bank of South Africa Limited is seeking a highly skilled Risk Management Specialist to join our team. As a Risk Management Specialist, you will play a critical role in ensuring that our operations are conducted in accordance with set standards and compliance regulations.Key ResponsibilitiesConduct quality assurance...